Supply Chain Product Lifecycle Project Manager, Therapeutic Dermatology

Galderma • Boston, MA

20h • $115,000 - $145,000 • Hybrid

About The Position

The Associate Director, Omnichannel & Marketing Capabilities, serves as the primary bridge between US commercial business needs and technology execution. The role defines, prioritizes, and scales omnichannel, customer data, and decisioning capabilities that support Galderma’s US brands and field teams.

As the single point of accountability between Brand, Omnichannel, Field, Data, IT, and external implementation partners, this leader translates commercial strategy and use cases into prioritized platform capabilities. The role owns the product vision and roadmap across Salesforce and the broader MarTech ecosystem, ensuring solutions are scalable, compliant, and aligned with enterprise architecture. A key focus is enabling pharma commercial and field capabilities—including Next Best Action, coordinated field–digital engagement, and data-driven personalization—through partnership with IT and global technology teams rather than hands-on platform execution.

The role is based in Boston, Massachusetts, in a hybrid work arrangement. Standard office activities include extended computer use, virtual and in-person meetings, and collaboration across teams. Occasional travel may be required depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• At least 7 years of experience in omnichannel, MarTech, CRM, digital transformation, or platform product ownership.
• Proven success acting as a bridge between commercial stakeholders and IT or technology delivery teams.
• Strong background partnering with system integrators, agencies, and global technology teams.
• Ability to lead through influence in complex, matrixed organizations.

Nice To Haves

• Experience defining and scaling Next Best Action or decisioning capabilities in pharma, healthcare, or another regulated environment.

Responsibilities

• Serve as the primary business–technology interface for US omnichannel and marketing capabilities, aligning commercial needs with technical delivery.
• Translate brand, omnichannel, and field requirements into product definitions, capability roadmaps, and prioritized backlogs for IT and delivery partners.
• Act as the escalation and alignment point between US commercial teams, IT, Global Tech, data teams, and vendors to support shared understanding and execution.
• Preserve business intent throughout design, build, and deployment while reducing rework, duplication, and technical debt.
• Own the product vision and roadmap across Salesforce and the broader MarTech ecosystem.
• Enable pharma commercial and field capabilities, including Next Best Action, coordinated field–digital engagement, and data-driven personalization, in partnership with IT and global technology teams.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) plan with employer match
• Paid time off
• Annual short-term incentive program, subject to plan terms and eligibility requirements
• Opportunities for growth, development, and collaboration

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed