Senior Supply Chain Planning Analyst, Therapeutic Dermatology

Galderma • Boston, MA

1d • Hybrid

About The Position

The role is described as a senior product and capability leadership position serving as the primary bridge between US commercial business needs and technology execution. It defines, prioritizes, and scales omnichannel, customer data, and decisioning capabilities for Galderma’s US brands and field teams. The role is the central point of accountability among Brand, Omnichannel, Field, Data, IT, and external implementation partners, translating commercial strategy and use cases into prioritized platform capabilities. It owns the product vision and roadmap across Salesforce and the broader MarTech ecosystem, ensuring solutions are scalable, compliant, and aligned with enterprise architecture. The position enables pharmaceutical commercial and field capabilities—including Next Best Action, coordinated field–digital engagement, and data-driven personalization—through partnership with IT and global technology teams rather than hands-on platform execution.

The role is based in Boston, Massachusetts, with a hybrid workplace arrangement. Standard office activities include extended computer use, virtual and in-person meetings, and collaboration across teams. Occasional travel may be required depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. The target base salary range is $95,000–$120,000 per year. The role is eligible for an annual short-term incentive program, subject to plan terms and eligibility requirements. Galderma offers medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms. Work authorization sponsorship is not offered; external applicants must be eligible to work in the United States.

Requirements

• At least 7 years of experience in omnichannel, MarTech, CRM, digital transformation, or platform product ownership.
• Proven success acting as a bridge between commercial stakeholders and IT or technology delivery teams.
• Strong background partnering with system integrators, agencies, and global technology teams.
• Ability to lead through influence in complex, matrixed organizations.
• Must be eligible to work in the United States; the role does not offer work authorization sponsorship.

Nice To Haves

• Experience defining and scaling Next Best Action or decisioning capabilities in pharma, healthcare, or another regulated environment is strongly preferred.

Responsibilities

• Serve as the primary business–technology interface for US omnichannel and marketing capabilities, aligning commercial needs with technical delivery.
• Translate brand, omnichannel, and field requirements into product definitions, capability roadmaps, and prioritized backlogs for IT and delivery partners.
• Act as the escalation and alignment point between US commercial teams, IT, Global Tech, data teams, and vendors to ensure shared understanding and execution.
• Preserve business intent throughout design, build, and deployment to reduce rework, duplication, and technical debt.
• Define, prioritize, and scale omnichannel, customer data, and decisioning capabilities for US brands and field teams.
• Own the product vision and roadmap across Salesforce and the broader MarTech ecosystem, ensuring solutions are scalable, compliant, and aligned to enterprise architecture.
• Enable pharma commercial and field capabilities, including Next Best Action, coordinated field–digital engagement, and data-driven personalization, in partnership with IT and global technology teams.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) plan with employer match
• Paid time off
• Annual short-term incentive program, subject to plan terms and eligibility requirements
• Other benefits, subject to eligibility and applicable plan terms
• Opportunities for growth, development, and collaboration in an inclusive and innovative environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed