Senior Supply Chain Planning Analyst, Therapeutic Dermatology

Galderma•Boston, MA

1d•Hybrid

About The Position

The posting identifies the role as Senior Supply Chain Planning Analyst, while the detailed description concerns an Associate Director, Omnichannel & Marketing Capabilities. That position serves as the primary bridge between US commercial business needs and technology execution, defining, prioritizing, and scaling omnichannel, customer data, and decisioning capabilities for US brands and field teams. The role is the main accountability point across Brand, Omnichannel, Field, Data, IT, and external implementation partners, translating commercial strategy and use cases into prioritized platform capabilities. It owns the product vision and roadmap across Salesforce and the broader MarTech ecosystem, ensuring solutions are scalable, compliant, and aligned with enterprise architecture. A key focus is enabling pharma commercial and field capabilities such as Next Best Action, coordinated field–digital engagement, and data-driven personalization through partnership with IT and global technology teams rather than hands-on platform execution. The position is listed in Boston, Massachusetts, as hybrid. It involves standard office activities, including extended computer use and virtual and in-person meetings, and may require occasional travel depending on business needs. The target base salary is $95,000–$120,000 per year, with eligibility for an annual short-term incentive program. Galderma also describes competitive compensation, comprehensive benefits, and opportunities for growth, development, and collaboration.

Requirements

At least 7 years of experience in omnichannel, MarTech, CRM, digital transformation, or platform product ownership.
Proven success bridging commercial stakeholders and IT or technology delivery teams.
Strong background partnering with system integrators, agencies, and global technology teams.
Ability to lead through influence in complex, matrixed organizations.
Must be eligible to work in the United States; the role does not offer work authorization sponsorship.

Nice To Haves

Experience defining and scaling Next Best Action or decisioning capabilities in pharma, healthcare, or another regulated environment is strongly preferred.

Responsibilities

Serve as the primary business–technology interface for US omnichannel and marketing capabilities, aligning commercial needs with technical delivery.
Translate brand, omnichannel, and field requirements into product definitions, capability roadmaps, and prioritized backlogs for IT and delivery partners.
Act as the escalation and alignment point between US commercial teams, IT, Global Tech, data teams, and vendors.
Ensure business intent is preserved through design, build, and deployment while reducing rework, duplication, and technical debt.
Own the product vision and roadmap across Salesforce and the broader MarTech ecosystem.
Enable pharma commercial and field capabilities, including Next Best Action, coordinated field–digital engagement, and data-driven personalization, in partnership with IT and global technology teams.