Supply Chain Ops Mgr-ARP

Amcor•Franklin, IN

About The Position

The Supply Chain Operations Manager is responsible for customer service, production planning, materials planning, inventory control, logistics, and warehousing at a highly complex, large plant. The role uses ERP and planning systems to maintain control and accuracy of inventories, procurement, planning, scheduling, and deliveries. As a member of the plant management team, the manager promotes safety, efficient production, high quality, and superior customer service. The position oversees customer communications and order requirements, production and capacity planning, logistics and warehouse operations, raw-material availability, procurement, and inventory reconciliation. It collaborates with Corporate Supply Chain to optimize capacity and inventory plans and resolve shortages. The manager also oversees reporting and performance analysis, safety compliance, and a team of direct reports, including employee selection, development, mentoring, performance management, talent management, and engagement.

Requirements

Bachelor's degree in Supply Chain Management, Business Management, or an equivalent related field.
Five years of experience in materials or operations in a manufacturing environment.
Proficiency with SAP and Microsoft Office.
Knowledge and prior use of technology tools for production scheduling and reporting.
Knowledge of raw materials, production processes, costs, and techniques for effective manufacture and distribution of goods.
Knowledge of customer-service principles and processes.
Knowledge of principles and methods for moving materials by air, rail, sea, or road, including relative costs and benefits.
Demonstrated competencies include Customer Focus, Learning on the Fly, Interpersonal Savvy, Drive for Results, Priority Setting, Process Management, and Directing Others.

Nice To Haves

Manufacturing experience in plastic injection, blow molding, or packaging is preferred.
Functional certification such as APICS, CSCMP, or comparable is preferred.

Responsibilities

Communicate with customers about requirements, orders, complaints, and concerns, and escalate complaints when necessary.
Oversee the plant production schedule to meet customer requirements and align with capacity plans and inventory targets.
Manage logistics, including carrier partnerships and incident notifications.
Direct warehouse activities and implement warehouse optimization and utilization best practices.
Manage raw-material consumption and plans to meet production needs, addressing issues that could affect on-time delivery.
Establish and implement best practices for production scheduling, inventory management, warehouse management, and material control.
Coordinate expediting and lead-time reduction to meet customer expectations and support best-in-class production lead times.
Communicate potential product shortfalls to Corporate Supply Chain and assist in resolving shortages.
Work with Corporate Supply Chain to optimize capacity and inventory plans.
Order raw materials, including resin, preforms, pallets, tier sheets, and top frames, in accordance with procurement contracts.
Purchase other materials and outside contractor services, such as forklift maintenance.
Manage periodic physical inventories of raw materials and finished goods, reconcile inventory with the ERP system, and account for material variances.
Generate inventory and production reports, analyze daily and weekly performance, and recommend changes to improve throughput.
Ensure plant safety and accident-prevention policies are followed, including warehouse cleanliness, safe work practices, accident investigations when necessary, and contractor compliance with company policies and procedures.
Manage direct reports and oversee employee selection, development, mentoring, and performance management.
Manage talent and employee engagement, cultivating a safe, high-performing environment that complies with ethical and legal standards.

Benefits

Medical, dental, and vision plans.
Flexible time off, starting at 80 paid hours per year for full-time salaried employees.
Company-paid holidays, starting at 8 days per year and varying by location.
Wellbeing program and Employee Assistance Program.
Health Savings Account and Flexible Spending Account.
Life insurance, AD&D, short-term and long-term disability, and voluntary benefits.
Paid parental leave.
Retirement Savings Plan with company match.
Tuition reimbursement, subject to approval.
Discretionary annual bonus program, with initial eligibility dependent on hire date.