Supply Chain Ops Manager

Ryder Supply Chain Solutions • St. Catharines, ON

2d • Onsite

About The Position

Ryder is a Fortune 500 company with over 100 years of experience in integrated transportation, logistics, and supply chain management solutions. They offer a collaborative, team-based culture with opportunities for growth. This full-time, permanent position is located in Saint Catharines, Ontario, and involves direct supervision of Supply Chain Ops Supervisors, SNE, and other hourly employees. The role ensures compliance with company policies and procedures to maintain a safe and productive work environment, optimize customer service, and ensure accurate records. The position may involve direct customer interaction and interaction with carriers. All work is subject to review by location hierarchy and Ryder Corporate Process Owners.

Requirements

• H.S. diploma/GED required
• Two (2) years or more in logistics, warehouse or industry related field required
• Two (2) years or more Previous supervisory experience required
• Three (3) years or more problem solving skills experience, use of formal Root Cause Countermeasure Systems preferred
• Warehouse Management Systems (WMS) intermediate preferred
• Material Handling Equipment (MHE) depending on position intermediate required
• OSHA required intermediate required
• DOT and Hazmat knowledge based on the account intermediate preferred
• Intermediate computer skills intermediate required
• Exposure to Lean principles, systems and tools beginner preferred
• Ability to effectively communicate in both verbal and written forms with employees, peers and management
• Strong organizational, follow-up and computer skills required
• Ability to work self directed with minimal supervision
• Ability to manage individual performance and employee relations
• Ability to prioritize and organize work, along with strong follow-up, analytical, problem solving and sound decision making skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Authorization to Work in Canada

Nice To Haves

• Bachelor's degree preferred logistics, supply chain, or related field.

Responsibilities

• Communicate daily/shift goal of facility and group(s).
• Devise, communicate and implement plans to obtain operational goals.
• Work with and motivate employees to ensure goal achievement.
• Provide progress or constraint updates to management and implement corrective measures as needed.
• Provide leadership for Supply Chain Ops Supervisors, SNE and hourly employees through in depth training and continuous review of employee understanding of policies, procedures and processes.
• Create a productive work environment through effective communication, coaching, motivating and leading by example.
• Identify and/or solve operational issues with the account(s) which includes, but is not limited to implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity, customer facing meetings, location approval processes, exposure to other locations, and results.
• Hire, train and supervise exempts and/or hourly employees in the assigned work group(s).
• Support and aid in the development of system and process training for employees in the work group(s).
• Perform administrative functions to include tracking of time, attendance and performance feedback.
• Instruct and enforce location safety management plans, training and processes.
• Assign employees to individual tasks and ensure required tools are available.
• Performs other duties as assigned.

Benefits

• 10 days of Paid Time Off upon hire
• Excellent benefits package after 30 days (Medical, Dental & Vision)
• Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
• Employee discount of 15% on Ryder stock

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED