Supply Chain Operations Specialist
About The Position
Ryder is hiring a Supply Chain Operations Specialist for its GM team at the GM facility in Warren, Michigan. The role performs specialized operational functions for assigned work groups in a supply chain logistics operation, providing customized service to customers or the site. Duties may include advanced troubleshooting of system processes, making decisions to prevent logistical errors, and producing specialized reports or supporting management processes. The position may provide direct supervision and supports new-hire training, operational processes, and routines. It may involve interaction with carriers or customers depending on the account’s complexity and scope. Work is subject to review by Ryder corporate process owners, and errors may affect customer satisfaction, inventory, profitability, safety, or security. The position does not manage warehouse or driver team members.
Requirements
- High school diploma or GED.
- At least one year of experience in logistics, warehousing, or a related industry.
- Intermediate Material Handling Equipment (MHE) skills are required.
- Intermediate OSHA knowledge is required.
- Ability to communicate effectively, verbally and in writing, with employees, peers, and management.
- Strong organizational, follow-up, and computer skills.
- Ability to work independently with minimal supervision.
- Ability to manage individual performance and employee relations.
- Ability to use sound judgment when information is incomplete or ambiguous.
- Must be authorized to work in the United States for any employer without current or future visa sponsorship.
Nice To Haves
- At least one year of previous supervisory experience.
- Intermediate Warehouse Management Systems (WMS) skills.
- Intermediate DOT and Hazmat knowledge, depending on the account.
Responsibilities
- Communicate facility and work-group daily or shift goals and report plans for achieving operational goals.
- Assist with and train hourly employees, SNEs, and other specialists.
- Lead in-depth employee training and continuously review understanding of policies, procedures, and processes.
- Make decisions about location activities, including demand planning, supplier calls, customer interactions, and specialized process troubleshooting.
- Support the development of system and process training for employees in assigned work groups.
- Perform operational administrative functions that support location activities and customers.
- Identify and resolve account operational issues by implementing continuous improvement and LEAN initiatives to strengthen team unity, goals, productivity, and results.
- May serve as a floater and perform Supply Chain Ops Associate roles across multiple shifts.
- Perform other duties as assigned.
Benefits
- Medical, prescription, dental, vision, life insurance, and disability insurance options.
- 401(k) savings plan with company match.
- Discounted employee stock purchase options.
- Employee discounts on tools, cars, appliances, travel, and other items.
- Paid major holidays.
- Paid time off within the first year, including vacation, illness, and bereavement leave.
- Up to 12 weeks of paid maternity leave.
- Family and parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
