Supply Chain Operations Coordinator

GSK • Warren, NJ

1d • $104,505 - $143,694 • Hybrid

About The Position

The Supply Chain Operations Coordinator connects Commercial business functions with Supply Chain, serving as a single point of contact for executing Commercial strategies across the end-to-end North America Supply Chain. The role focuses on optimal customer service and inventory levels, coordinating category portfolio execution, transitions, product restages, and supply-risk mitigation. It works across Supply Planning, Demand Planning, Customer Service, Logistics, Marketing, Sales, Customer Strategy, Finance, and other stakeholders.

The coordinator manages risks involving backorders, obsolete inventory, short-dated products, artwork and packaging changes, new product introductions, and item configuration changes. The role leads or facilitates recurring supply-chain and commercial reviews, prepares OTIF reporting and root-cause commentary, coordinates allocation decisions, and supports portfolio optimization and exit strategies. This is a hybrid role based in Berkeley Heights, New Jersey, requiring three in-office days per week. The stated salary range is $104,505–$143,694, plus a 12% target bonus.

Requirements

• Bachelor’s degree in Supply Chain, Engineering, or Life Sciences.
• At least 3 years of Supply Chain experience.
• Experience with Power BI, Excel, and SAP.
• Excellent written and verbal communication skills.
• Proactive approach and a strong sense of urgency.
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to demonstrate accountability, attention to detail, and collaboration in cross-functional and regional or global matrix environments.
• Ability to drive analytical assessments through financial risk assessments.
• Networking and influencing skills with internal and external stakeholders at all levels.
• Ability to build strong relationships with key stakeholders and multiple interfaces.
• Leadership capability and ability to work as a team player.
• Customer-driven approach.

Nice To Haves

• Supply Planning and/or Production Planning experience.
• Knowledge and experience with highly complex or regulated supply chains, co-packing sites, and processes.

Responsibilities

• Maintain and optimize customer service and inventory levels, manage obsolescence, and identify and implement cost-savings projects with flawless execution.
• Coordinate activities across the end-to-end Supply Chain and communicate supply risks affecting Commercial initiatives.
• Report out-of-stock situations to the Commercial business, summarize supply and availability using central systems and the SC Hub, and communicate US supply overviews, including lost sales and out-of-stock reasons.
• Coordinate with the SC Hub, Demand Forecasting, Marketing, and Sales to resolve issues and improve customer service.
• Coordinate communication and escalation resolution for obsolescence and write-offs with Supply Planning Hub, Customer Service, and Supply Chain Finance.
• Represent the Supply Chain perspective in DRM meetings and support decision-making and escalation.
• Manage SKU transitions and product restages, including SKU rationalization, and align exit strategies and run-out plans with the Hub to minimize financial risk and market disruption.
• Coordinate packaging changes with artwork and labeling teams to prevent recalls and minimize write-off risk.
• Coordinate rework requirements with the Commercial team and Supply Planning Hub.
• Prepare and control weekly reason codes for OTIF reporting; conduct OTIF root-cause analysis, align with Supply Chain stakeholders, and provide local and global reporting commentary.
• Coordinate product allocation with Demand Forecasting and Customer Service, including quantity assessments and fair sharing, and communicate decisions to align Commercial and Supply Chain teams.
• Facilitate the weekly SCIM I process with Supply and Demand Planning.
• Communicate backorder and write-off or obsolete risks that could affect Commercial initiatives.
• Coordinate execution requirements for a specific portfolio or category, including transition timelines across Supply Planning, Demand Planning, Customer Service, and Logistics.
• Manage obsolete-inventory review and sales-outlet identification and short-dated-product fast-sell processes with Commercial, Customer Service, and Logistics partners; manage monthly SLOBs reporting.
• Lead the Cx Portfolio Optimization and Exit Strategy review through DRM meetings, identifying discontinuation candidates based on low revenue, profitability, or volume.
• Oversee artwork changes and transitions to limit component and finished-goods write-offs, including orchestration of timelines for DPC-made open-stock items.
• Ensure flawless execution of line extensions and coordinate item configuration changes, including pack changes requiring UPC changes and phase-in changes affecting Master Data and Customer Service.
• Lead weekly SCIM 1 meetings with Supply Planning, Demand Planning, and Repack Planning to address supply risks, forecast changes, obsolescence, artwork changes, NPI status, and long-term scenarios.
• Conduct bi-weekly category Commercial Connect meetings to review OTIF risks, transitions, discontinuations, and SLOBs risks.
• Lead escalations for new product introductions where needed, with an end-to-end Supply Chain focus.
• Participate in monthly category DRM meetings, presenting updates on portfolio optimization, SLOBs mitigation, supply issues, and emerging end-to-end Supply Chain issues as part of the Core Commercial Cycle.

Benefits

• Competitive pay and a comprehensive benefits program.
• 401(k) plan.
• Tuition reimbursement.
• Time-off programs, including six months of paid parental leave.
• Healthcare programs available from day one; the company pays for the majority of medical coverage for employees and their families.
• Potential discretionary bonus based on achievement of key business performance.
• Other incentive and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level