Supply Chain Manager

UCSF•San Francisco, CA

About The Position

The Supply Chain Manager oversees systems for ordering, stocking, and replenishing Material Services supplies used throughout Saint Mary’s and Saint Francis Hospitals and surrounding clinical spaces. The role manages the processes that capture, track, and reconcile supply usage through automated supply management tools, and serves as a liaison between Material Services and its customers. The manager is the primary contact for moveable equipment rental vendors and coordinates with Clinical Engineering. The manager is directly responsible for replenishment across Nursing Units, Perioperative Areas, Ambulatory settings, and selected Procedural areas, using manual and automated systems. The position supervises staff responsible for supply automation restocking, dispatch, supply asset location replenishment, moveable equipment transport, bed movement, code and specialty cart restocking, customer service, and the dispatch desk. The Supply Chain department supports ordering, receipt, and distribution of goods across inpatient units, perioperative areas, clinics, and non-clinical settings. Its work enables clinical teams to access appropriate supplies and supports patient-care, clinician-protection, and expense goals. The manager oversees daily operations, inventory systems, distribution service levels, staffing, budgeting, reporting, compliance, and staff development. The role also supports disaster preparedness and oversees tracking, movement, PAR levels, and overall system health of the Ready Unit model at Mount Zion Hospital.

Requirements

Bachelor’s degree in a related area and/or equivalent experience or training.
Three to five years of Supply Chain or Materials Management supervisory experience.
Knowledge of current materials management best practices and systems.
Leadership skills to motivate, coach, and challenge a team to achieve effective outcomes.
Ability to organize operations efficiently and improve processes, procedures, and systems.
Ability to manage multiple priorities in a complex, challenging environment.
Adaptability and flexibility, including anticipating and effectively handling change.
Ability to collaborate across departments to coordinate daily supply chain activities and resolve problems.
Problem-solving skills, including developing creative alternatives when no precedent exists.
Verbal and written communication skills, including active listening, persuading, advising, and counseling.
Ability to prepare and present programs to varied audiences.

Nice To Haves

Experience with Excel, Power BI, SQL, or other analytical tools is a plus.
Bachelor’s degree in a related area and/or equivalent experience or training.

Responsibilities

Manage staff performing supply ordering, inventory tracking and storage, and distribution.
Oversee systems for ordering, stocking, and replenishing supplies, and ensure stocking locations meet accuracy, cleanliness, and organization standards.
Oversee supply management tools used to capture, track, and reconcile supply usage; review inventory records and enforce required documentation.
Provide input for short- and long-range Materials Management goals; implement strategic plans, collect data, measure success, and evaluate performance.
Manage capital and operating resources for a cost center within budget; identify operational efficiencies, request resources as needed, coordinate billing and charging processes, and monitor charge capture.
Analyze unit supply levels for cost efficiency, expiration compliance, and appropriate stock; maintain monthly usage reports, prepare requested reports, and assist with cost analysis.
Monitor staff compliance with departmental and University inventory practices; keep the department informed of regulatory and safety matters and maintain compliance.
Participate in or advise interdisciplinary committees and initiatives involving workflow efficiency, patient satisfaction, workforce quality improvement, and clinical information systems.
Serve as a liaison with customers and the primary point of contact for vendors; monitor distribution partners’ service levels for quality and cost effectiveness.
Recommend staffing changes; recruit and onboard employees; verify new-hire standards; update job descriptions and career series; conduct performance evaluations and set development goals.
Promote staff professional growth through development and training initiatives, mentorship, and formal training on ordering, distribution, storage, and inventory tracking.
Ensure the accuracy, cleanliness, and organization of PAR levels in Material Services storage and unit stock locations; participate in unit-based PAR revisions.
Create and maintain systems for tracking and reconciling supply issues to customers throughout the medical center.
Maintain systems for restocking code carts and other specialty carts.
Participate in and oversee disaster preparedness for medical-surgical supplies and equipment.
Oversee tracking, movement, PAR levels, and overall system health of the Ready Unit model at Mount Zion Hospital.
Measure and respond to employee satisfaction data.
Maintain awareness of surplus stock at offsite warehouses.
Ensure physical and data security.
Participate actively in professional associations and perform other duties as assigned.