Manager, Supply Chain

UroGen Pharma, Inc•,

About The Position

The Manager, Supply Chain oversees day-to-day third-party logistics (3PL) and distribution activities and related service providers. The role covers 3PL performance, inventory management, product flow, order management, and the financial order-to-cash process, from order receipt through delivery, invoicing, credits, returns, and reconciliation. The manager works with Finance, Quality, Commercial, Patient Services, Information Technology, and external partners to support product availability, accurate inventory and financial transactions, reliable customer delivery, and continuous improvement. The position also supports product launches, changes to the distribution network and warehouses, new-item and customer setup, and ERP or 3PL system implementations. It coordinates inventory, distribution, quality, traceability, and reporting controls across internal functions and service providers. The manager prioritizes, assigns, and reviews the 3PL work of a Supply Chain Analyst in coordination with the Director, Supply Chain, and may assume direct people-management responsibilities as the organization grows.

Requirements

Bachelor of Science degree in Supply Chain Management, Operations, Business, or a related discipline.
At least 6 years of progressive experience in Supply Chain Operations, distribution, logistics, inventory management, or a related regulated environment.
Experience assessing and managing third-party logistics capabilities, facilities, service levels, performance metrics, escalations, and corrective actions.
Strong financial understanding of the order-to-cash process and the relationships among orders, shipments, proof of delivery, invoices, credits, deductions, accounts receivable, revenue timing, inventory valuation, operating expense, and working capital.
Strong inventory-management expertise, including inventory controls, lot and expiration management, cycle counts, reconciliation, adjustments, allocation, shelf-life risk, returns, and disposition.
Working knowledge of end-to-end Supply Chain Operations, including demand and supply interfaces, warehousing, transportation, distribution, product launches, and supply continuity.
Working knowledge of ERP, warehouse-management, order-management, and data-integration processes.
Working knowledge of pharmaceutical distribution requirements, DSCSA, product traceability, quality-system expectations, ERP, and ambient and cold-chain operations.
Organizational and time-management skills, including working knowledge of project-management tools and techniques and the ability to manage competing priorities.
Excellent verbal and written communication and interpersonal skills, including the ability to influence cross-functional teams and external partners without relying solely on direct authority.
Strong analytical and problem-solving skills.

Nice To Haves

Pharmaceutical or life-sciences experience.
Experience with NetSuite, SAP, EDI, serialization, or comparable systems.

Responsibilities

Manage the day-to-day business relationship with the 3PL and serve as the primary operational escalation point for related activities.
Own 3PL service-level and KPI reviews and work with internal and external partners on corrective actions and continuous improvement.
Oversee the financial order-to-cash process, including order validation, release, fulfillment, shipment confirmation, proof of delivery, invoicing, credits, returns, deductions, and transaction closure.
Partner with Finance to resolve incomplete or inaccurate transactions and support billing completeness, revenue timing, cash-application research, accruals, and month-end close activities.
Review 3PL fees, accessorial charges, invoice variances, inventory adjustments, credits, and other financial transactions; support operating budgets, forecasts, and variance analysis.
Develop and implement inventory controls across the 3PL network, including inventory ownership, location, status, lot, expiration, release, allocation, cycle counts, and book-to-physical accuracy.
Lead inventory reconciliation and root-cause analysis with the 3PL, Finance, Quality, and internal Supply Chain, ensuring adjustments follow approval and documentation requirements.
Work with internal teams and external partners to manage and validate ambient and cold-chain distribution, carrier performance, packaging requirements, proof of delivery, and temperature-related shipment escalations.
Coordinate product release and holds, damaged-product assessment, DSCSA compliance, serialization, EPCIS exchange, traceability, and audit readiness with Quality and Regulatory partners.
Support 3PL activities for product launches, network and warehouse changes, new-item and customer setup, and ERP or 3PL system implementations, including testing, procedures, training, and operational qualification.
Maintain data and reporting controls across ERP, warehouse, order-management, EDI, and related interfaces to support complete, accurate, and timely operational and financial reporting.
Prioritize, assign, and review 3PL work performed by the Supply Chain Analyst through coordination with the Director, Supply Chain.
As the organization grows, assume direct people-management responsibilities, including goal setting, coaching, performance management, employee development, and succession planning.
Serve as a subject matter expert to resolve operational, inventory, financial, distribution, and data-integration issues with internal teams and service providers.
Maintain and assist with implementing Supply Chain policies, procedures, work instructions, controls, training materials, issue records, and performance documentation.