Supply Chain Manager
About The Position
The Supply Chain Manager will support and help optimize the end-to-end supply chain function, ensuring the consistent delivery of high-quality ingredients, equipment, and services to Franchisees and Corporate Cans. Reporting to the VP of Supply Chain, this role will play a key part in executing sourcing strategies, managing vendor relationships, and driving process improvements that enhance efficiency and scalability. The Manager will collaborate cross-functionally with marketing, training, culinary, operations, and finance to align initiatives and ensure supply chain reliability in support of the company’s continued growth.
Requirements
- 3–5 years of progressive supply chain or procurement experience, ideally within foodservice, QSR, or franchise operations.
- Bachelor’s degree in supply chain management, business, or related field (or equivalent experience).
- Demonstrated success in vendor negotiation, strategic sourcing, and contract management.
- Strong analytical, forecasting, and problem-solving skills with the ability to make data-driven decisions.
- Proven ability to manage multiple projects simultaneously and deliver results under tight deadlines.
- Excellent communication and relationship-building skills, with experience influencing internal stakeholders and external partners.
- High level of organization, adaptability, and ownership mindset.
Nice To Haves
- Experience implementing or managing supply chain systems/tools.
- Prior experience in a high-growth franchise or multi-unit restaurant brand.
Responsibilities
- Support the VP of Supply Chain in designing and refining processes that enhance scalability, cost-effectiveness, and operational efficiency across the system.
- Manage day-to-day vendor relationships, including onboarding, performance tracking, and contract administration. Escalate major negotiations or strategic sourcing initiatives in partnership with the VP.
- Oversee the supply chain project management platform (Monday.com), ensuring milestones, deliverables, and cross-departmental inputs are tracked and executed on time.
- Partner with Finance to maintain usage, demand planning, and forecasting models; prepare regular reports and insights to guide data-informed decisions.
- Monitor adherence to food safety, regulatory, and contractual requirements, and proactively flag risks to the VP with recommended solutions.
- Manage onboarding and tracking of supply chain items for all new Can locations.
- Onboarding and tracking of all contracts and manage quarterly audits of vendors.
- New Distribution Center (DC) set up into Arrowstream software.
- Manage weekly order guides by distribution center.
- Set up and on-board new Cans/franchisees.
- Set up and management of new distribution centers into Crunchtime.
- Support supplier set up with Franchisee's and new can openings.
- Manage onboarding for new restaurant openings including working directly with franchisee to set up all vendors.
- Set up maintenance programs for new restaurant openings with franchisee.
- Manage tools to provide analysis and reporting on inventory/replenishment support.
- Weekly price audits.
- Promotional inventory management.
- Manage Product Quality Complaints (PQC) process.
- Create monthly pricing grids for contract prices by distribution center.
- Supplier management of both food and non-food items (smalls wares/disposables).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
