Supply Chain Manager

Pivotal Solutions, Inc.Nashville, TN

About The Position

The Supply Chain Manager will lead daily operations, including shipment management, freight audit, and payment exceptions. This role involves optimizing the logistics network, managing shipments from supplier cancel date to distribution center appointments, and overseeing third-party freight audit and payment processing. The position also requires performing User Acceptance Testing for system updates, validating system data, and supporting leadership in supply chain partner contract negotiations. Key responsibilities include managing on-time performance, tracking continuous improvement efforts, conducting logistics analysis for leadership and clients, managing internal client relationships, and leading process improvement initiatives. Additionally, the role involves driving the performance of third-party logistics providers and leading logistics projects to enhance service, cost, labor, and systems.

Requirements

  • 5 or more years of experience in supply chain or related experience.
  • Knowledge of Access, SQL, Visio, Oracle TMS or equivalent, Payables, Tableau, ERPs.
  • Bachelor's degree in Supply Chain, Logistics, Industrial Engineering or equivalent experience.

Responsibilities

  • Lead daily operations including shipment tendering, consolidation, delivery receipt, and freight audit and payment exceptions.
  • Lead efficient product flow and strategies via exceptions management to meet product demand.
  • Forecast upcoming volume carrier needs and commitments.
  • Assist operations team with shipment management as needed.
  • Lead root cause analysis for ongoing issues with shipment creation and invoice processing.
  • Build and maintain user operating guidelines, training, and performance.
  • Optimize logistics network flow, including lane, hub, and flow processes.
  • Support freight terms optimization and conversions of supplier run freight to company ran freight.
  • Own and lead teams in charge of all shipments from supplier cancel date to distribution center appointments.
  • Own and lead a team in charge of all third-party freight audit, allocation, and payment processing into SAP.
  • Perform User Acceptance Testing for all system updates related to operations.
  • Validate system data and perform root cause analysis on erroneous data.
  • Work with the system team to identify accurate sources of erroneous data.
  • Support leadership on aspects of supply chain partner contract negotiation.
  • Provide information for Request for Proposal strategy and strategy revisions.
  • Validate that final terms will support operational needs.
  • Manage on-time Key Performance Initiatives and track continuous improvement efforts.
  • Conduct logistics analysis for leadership and clients.
  • Manage inbound reporting and status of orders to merchants, planning, and distribution centers.
  • Evaluate existing processes for improvement potential.
  • Drive performance of third-party logistics providers via dashboards and contracted metrics standards.
  • Analyze and validate quarterly dashboard results and coordinate adjustments.
  • Lead projects that drive improvements in service, cost, labor, systems, or other areas.
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