Supply Chain Manager - Order to Delivery
About The Position
International is seeking a Supply Chain Manager to join its Order to Delivery (OTD) organization. This strategic role leads initiatives to improve supplier readiness, forecast quality, and production continuity, partnering with key suppliers and senior leaders across Production and Logistics. The position advances data automation, strengthens communication processes, and proactively reduces supply chain risk. The successful candidate combines data analytics, business judgment, and a continuous-improvement mindset to establish confidence in the demand plan and automate existing processes with current digital tools. The role operates independently within a small, highly experienced Order to Delivery team and offers the opportunity to grow into a trusted subject matter expert in supply chain operations. In the first year, the manager is expected to improve forecast data quality and timeliness, increase supplier confidence in demand signals, implement proactive risk-management solutions, reduce manual effort and process cycle time, establish actionable KPIs and leadership reporting, and become a trusted strategic partner across Production and Logistics, Sales, Procurement, suppliers, and the executive leadership team.
Requirements
- Bachelor's degree and at least 5 years of materials management or supply chain experience; OR a master's degree and at least 4 years of materials management or supply chain experience; OR at least 8 years of materials management or supply chain experience.
- Strong knowledge of forecasting, demand planning, supply chain operations, financial business impacts, and big-picture strategies.
- Demonstrated ability to lead complex, cross-functional initiatives and obtain results through influence without direct authority.
- Ability to evaluate forecast quality and convert complex data into practical decisions.
- Ability to identify automation opportunities, define requirements, test solutions, document controls, and support user adoption.
- Strong executive communication, facilitation, and presentation skills.
- Ability to work independently in an ambiguous environment, prioritize competing needs, and escalate risk with a recommended path forward.
- Strong organizational, change-management, problem-solving, and continuous-improvement skills.
- For candidates who are not current employees: legal authorization to work in the United States on an unrestricted basis as a U.S. Citizen, Legal Permanent Resident, Refugee, or Asylee. The employer does not anticipate providing employment-related work sponsorship.
Nice To Haves
- Experience with Microsoft Copilot, Power Automate, Power Apps, Power BI, advanced Excel, or similar automation and analytics tools.
- Commercial vehicle, automotive, manufacturing, or high-volume production experience.
Responsibilities
- Lead strategic supply chain operational initiatives focused on supplier readiness, demand visibility, and production continuity.
- Automate and improve processes using Microsoft Copilot, AI capabilities, Power Automate, Power Apps, Power BI, Excel, and other approved digital tools.
- Partner with suppliers and the Demand Planning team to identify forecast risks early and prevent production disruptions, downtime, premium freight, and avoidable expedites.
- Lead root-cause analysis and corrective-action efforts for recurring forecast, process, and supplier-readiness issues.
- Work across Production and Logistics, Procurement, Manufacturing, Finance, IT, and Sales to align priorities and make production-critical decisions.
- Reduce manual reporting and non-value-added work by standardizing workflows, improving controls, and creating repeatable self-service solutions.
- Create executive-ready summaries communicating risk, business impact, decisions needed, ownership, and recovery timing.
- Improve the quality, consistency, and timeliness of forecast data provided to internal and external customers.
- Increase supplier confidence in the demand signal through clear communication, improved governance, and faster resolution of discrepancies.
- Implement proactive risk-management data solutions to help prevent production disruptions and unplanned downtime.
- Deliver measurable reductions in manual effort and process cycle time through AI-enabled automation and Power Automate solutions.
- Establish actionable KPIs and leadership reporting for forecast quality, manufacturing constraints, supplier readiness, and production planning stability.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
