Supply Chain Manager- APAC

International Dairy Queen

16d • Onsite

About The Position

The Supply Chain Manager is based in Thailand and supports Dairy Queen’s APAC region, providing supply chain leadership, direction, and support to franchisees and DQ team members. The role oversees and supports franchisee supply chains across APAC markets, helping ensure continuity of supply from regional suppliers, sourcing products for limited-time offers, identifying cost-saving opportunities, and developing sourcing and distribution strategies for potential new markets. It plays a critical role in strategic supplier management, risk management, cost optimization, and supply continuity for core products. The manager develops and maintains an efficient supplier network and collaborates with DQ team members, franchisees, and vendors.

The position also supports APAC marketing plans and new projects by ensuring products are ready and available in each country, develops suppliers that meet local regulations and ADQ requirements, and works to consolidate volume across markets for improved pricing. The manager supports product approvals and ensures a stable, cost-effective supply of quality food, packaging, and equipment to APAC franchisees.

Requirements

• Bachelor’s degree in a related field or equivalent experience in lieu of a degree.
• 6–8 years of working experience in foodservice sourcing and supply chain.
• Knowledge of import and export.
• Knowledge of and familiarity with the foodservice and distribution/supply industry.
• Ability to travel up to 20% of the time and occasionally work evenings and weekends as necessary.
• Ability to obtain visas to travel to a variety of countries.
• Excellent communication and relationship-building skills, with the ability to create mutually beneficial relationships and provide excellent customer service to internal and external clients.
• Ability to share information in a timely manner.
• Ability to work independently and be a good team player in a diverse environment.
• Strong ability to multitask and prioritize multiple projects and requests in an intense, deadline-driven environment.
• Well-organized, with high attention to detail, accuracy, and urgency.
• Written and conversational fluency in English.
• Proficiency in Microsoft Office and Microsoft Teams.

Nice To Haves

• Working experience within a franchisor organization, preferably a Western QSR brand.

Responsibilities

• Meet and communicate directly with APAC franchisees about supply chain matters.
• Develop and implement corrective action plans with suppliers.
• Support execution of the APAC Marketing Plan and Calendar and country-specific new projects through the DEDVIM Process, ensuring new products are ready and available in each country.
• Identify and develop local and regional suppliers that meet local regulatory requirements and ADQ requirements.
• Consolidate volume across markets to achieve better collective pricing.
• Collaborate with APAC DQ teammates in PD, Marketing, FSQR, CSS, and Operations to deliver regional goals and support franchisee needs, new market entry, and new franchisees.
• Support the DQ product approval process.
• Ensure a stable supply of quality food, packaging, and equipment to APAC franchisees in a cost-effective manner.
• Provide supply chain support and oversight to franchisee supply chains, including supplier continuity, sourcing, cost savings, and sourcing and distribution strategies for potential new countries.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level