About The Position

Amazon is seeking a Supply Chain Manager to identify, develop and integrate innovative solutions and programs that lead to improvements that redefine the standards for customer experience in our North American transportation network. Amazon transportation encompasses all of the operations that deliver shipments from our fulfillment centers and third party locations to customers worldwide. As a Supply Chain Manager on the Planning Team, this role will analyze the delivery performance across the North American transportation network, identify improvement opportunities and then take business improvement programs from inception to successful implementation. This involves but is not limited to building stakeholder relationships, addressing transportation network design, and developing innovative programs that drive improvements in our transportation processes.

Requirements

  • 3+ years of program or project management experience
  • 3+ years of working cross functionally with tech and non-tech teams experience
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
  • 2+ years of supply chain experience
  • Bachelor's degree
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience defining program requirements and using data and metrics to determine improvements

Nice To Haves

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
  • 3+ years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules
  • Experience in transportation or supply chain within a high-volume logistics, manufacturing or engineering environment
  • Experience in transportation operations and industry knowledge
  • Experience in retail, operations and/or business management
  • Knowledge of at least one data-focused technology tool, such as Python, SQL, Alteryx, Amazon QuickSight, or similar

Responsibilities

  • Create network plans and validate all individual inputs to ensure planning outputs are built on verified, well-understood stakeholder inputs
  • Manage stakeholders across multiple planning teams operating in distinct networks, each requiring a tailored understanding of their business context
  • Identify standardization and automation opportunities in the planning process, and replicate best practices across teams
  • Cultivate and maintain relationships with planning, execution, and finance partners to ensure trusting, productive working relationships
  • Manage communications for internal and external stakeholders on program status, timelines, and deliverables
  • Make key decisions and recommendations concerning strategies and escalations as needed
  • Identify process gaps and opportunities to streamline and automate tasks to reduce overall planning cycle timelines

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)
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