Senior Supply Chain Manager, North America Destination Operations

Amazon • Nashville, TN

1d • $103,900 - $160,000 • Onsite

About The Position

Amazon Global Logistics (AGL) North America Destination Operations manages the end-to-end flow of international freight into Canadian Fulfillment Centers — from ocean vessel arrival at port through drayage, transload, linehaul, and final delivery. We are looking for a Supply Chain Manager III to own the E2E strategy for Canada Overseas Imports (Ocean/ Air) and Ground Imports (cross-border), driving lead time reduction, cost optimization, and network reliability across a complex multi-modal supply chain. This is a strategic, high-ownership role. You will define the vision for how goods move from origin port to Canadian FC, influence carrier and transloader performance, build mechanisms to manage exceptions at scale, and partner with Origin, Customs, Capacity Planning, Retail, Finance, and FC Operations to deliver against competitive lead time targets. You will operate in a fast-changing trade environment and rapid volume growth, while building the playbook for a market that is still maturing relative to the US network.

Requirements

• Bachelor's degree in supply chain management, operations, engineering, analytics or related field
• Experience in data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent
• 5+ years of experience in supply chain management, logistics operations, or transportation management
• 3+ years of experience managing cross-functional programs or projects with multiple stakeholders
• Experience with international freight operations across one or more modes (ocean, air, or ground)

Nice To Haves

• MBA, or Bachelor's degree in supply chain management, operations, engineering, analytics or related field
• Experience in trade compliance, customs operations, customs brokerage, supply chain, logistics or similar
• Lean Six Sigma Green Belt or Black Belt certification
• Experience managing multi-modal logistics operations including ocean freight (FCL/LCL), drayage, transload, and intermodal rail
• Experience managing carrier or logistics service provider performance at scale through SLA-based frameworks
• Experience in network design, capacity planning, or transportation mode optimization
• Familiarity with generative AI applications in supply chain planning or operations
• Experience operating in a fast-changing regulatory or trade compliance environment

Responsibilities

• Own the end-to-end import logistics strategy for Canada, defining how goods move from origin ports to Canadian fulfillment centers across ocean (FCL/LCL), air, drayage, transload, linehaul, and intermodal rail while managing daily execution to ensure network reliability
• Drive cost reduction and lead time improvement across all transportation modes by identifying optimization opportunities, managing carrier and logistics service provider performance through SLAs and scorecards, and resolving disruptions in real time
• Expand Canada's logistics capabilities by developing new port entry strategies, onboarding transload partners, and building scalable processes and standard operating procedures for a maturing market
• Partner cross-functionally with Customs, Capacity Planning, Retail, Finance, FC Operations, and technology teams to align supply chain execution with demand signals and to improve visibility, milestone tracking, and automation
• Own key performance metrics including Total Lead Time and Imports Delivery Accuracy, conducting root-cause analysis and communicating results and trade-offs to senior leadership through structured business reviews

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior