Supply Chain Intern

First Quality • McElhattan, PA

10d • Onsite

About The Position

First Quality is seeking a Supply Chain Intern for its First Quality Products and First Quality Consumer Products companies in McElhattan, Pennsylvania. The intern will take part in challenging projects, receive mentorship and professional development, and work directly with customers and First Quality associates. The role offers experience applying classroom learning to business-impacting supply chain work and provides a realistic preview of the Supply Chain Account Specialist role.

The intern will help ensure customer orders are processed accurately and delivered on time, while learning internal business processes and supply chain best practices. The position involves customer service, order and inventory monitoring, coordination with cross-functional teams, and support for product launches, transitions, promotions, and vendor-managed inventory processes.

Requirements

• Pursuing a degree in Supply Chain or a related field; juniors or seniors preferred.
• Strong oral and written communication skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Basic understanding of data analytics.
• Basic critical-thinking and problem-solving skills.
• Intermediate Microsoft Office skills, especially Excel.

Nice To Haves

• Junior or senior standing in a degree program is preferred.

Responsibilities

• Learn internal business processes and supply chain best practices alongside industry professionals.
• Establish and maintain effective working relationships with customers to meet their supply requirements.
• Collaborate with sales, supply planning, demand planning, distribution, transportation, product marketing, commercial finance, PLM, and IT support to anticipate and resolve product flow issues.
• Participate in customer meetings to prevent or resolve problems.
• Work with customers to determine appropriate product and service solutions.
• Monitor open-order and inventory reports, tracking orders through shipment and customer receipt.
• Work with production and demand planners to address product shortages so orders ship on time and complete.
• Immediately notify the customer and sales manager when customer requirements cannot be met.
• Learn designated VMI tools and processes to maintain inventory at target levels in assigned customer distribution centers, and track VMI performance.
• Pull reports requested by customers, sales, or other First Quality associates.
• Use customer websites to meet service requirements.
• Understand customer scorecards and First Quality service reports, identify causes of poor results, and contribute to corrective action plans.
• Work with PLM to manage new-item launches and transitions of existing items for assigned customers.
• Collaborate with customers on product transition plans and evaluate potential shortfalls caused by product or packaging delays.
• Coordinate depletion of finished goods and materials, maintaining item material status as required.
• Monitor promotions and events for assigned customers and immediately notify demand planning of forecast volume or timing variances.

Benefits

• Mentorship from experienced professionals.
• Opportunities for personal and professional growth and networking.
• Opportunity to apply classroom learning to meaningful projects with business impact.
• Realistic job preview of a Supply Chain Account Specialist role.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed