Supply Chain ERP Manager

Element Solutions Inc

1d•$109,000 - $140,000

About The Position

The Supply Chain ERP Manager reports to the SIOP leader and serves as the primary business liaison between supply chain functions, manufacturing sites, and IT for ERP-related processes. With a focus on continuous improvement, the role supports consistent and effective ERP use across planning, procurement, inventory, manufacturing, and related business processes. Priorities include identifying and eliminating recurring process and system issues, translating business needs into sustainable solutions, coordinating resolutions with IT, governing standard operating procedures, and developing site capability through practical training and ongoing support.

Requirements

Bachelor’s degree in supply chain, operations, business, information systems, or a related discipline, or equivalent practical experience.
5–7 years of experience in supply chain, manufacturing operations, ERP business support, or a related role.
Hands-on business-functional experience supporting ERP systems in a supply chain or manufacturing environment, particularly JD Edwards (JDE) and SAP.
Working knowledge of JDE and SAP navigation, inquiries, reports, batch processing, data structures, and common supply chain transactions.
Experience diagnosing transaction, master data, reporting, interface, and process issues in ERP systems, particularly JDE or SAP, and partnering with technical teams on sustainable solutions.
Working knowledge of supply chain processes, including planning, procurement, inventory, manufacturing, order management, and master data.
Experience partnering with IT support teams, business process owners, and site users to resolve issues and implement improvements.
Demonstrated experience creating SOPs, work instructions, training materials, and process documentation.
Experience delivering training and supporting users across multiple functions, sites, or regions.
Strong analytical, problem-solving, facilitation, communication, and stakeholder-management skills.
Ability to translate business needs into clear functional requirements and explain technical topics in practical business terms.

Nice To Haves

Advanced experience with JDE and/or SAP modules and functionality supporting distribution, manufacturing, procurement, inventory, planning, order management, and master data.
Experience with ERP implementations, upgrades, integrations, data conversion, or site deployments.
Knowledge of ticketing, change-control, and testing tools and practices.
Experience working in a multi-site or global manufacturing environment.
Lean, Six Sigma, APICS, or project-management training or certification.

Responsibilities

Act as the supply chain point of contact for ERP support, partnering with IT to triage incidents, define priorities, clarify requirements, coordinate testing, and communicate resolution status.
Support ERP processes across demand and supply planning, purchasing, inventory management, manufacturing, order management, and master data, emphasizing process integration and data accuracy.
Provide business-functional support for ERP applications and supply chain transactions, including item and site-level master data, purchasing, inventory, manufacturing, planning, sales order processing, batch jobs, and reports.
Partner with IT and process owners to maintain transaction discipline, master data accuracy, security and access requirements, interface reliability, and effective business controls within the ERP environment.
Evaluate configurations, reports, batch processes, and user practices to identify opportunities for standardization, automation, improved controls, and more effective use of existing ERP functionality.
Investigate business process and system issues, document root causes, identify workarounds, and coordinate sustainable corrective actions with site teams, process owners, and IT.
Develop, maintain, and standardize SOPs, work instructions, process maps, and user guidance, ensuring documentation reflects approved processes, system configuration, and control requirements.
Assess training needs, create role-based materials, deliver instructor-led and virtual training, support onboarding, and coach site users to improve ERP proficiency and process compliance.
Coordinate and execute business testing for system enhancements, fixes, integrations, and upgrades; document test scenarios, results, defects, and business approval.
Lead structured improvement efforts to address recurring ERP and supply chain process issues, using root-cause analysis, performance trends, and user feedback to simplify workflows, strengthen controls and data quality, standardize leading practices, and improve use of ERP functionality across sites.
Facilitate user forums, share leading practices, and promote consistent processes across sites while recognizing justified local requirements.
Monitor support requests, training completion, documentation status, recurring defects, and adoption trends, and provide clear updates to business and IT stakeholders.