Supply Chain Coordinator, Retail
About The Position
Factor's Retail business is scaling from pilot to national expansion. As we grow with Target and develop future accounts across club, grocery, and specialty retail, the team needs strong day-to-day supply chain and logistics support to ensure what we sell can be produced, shipped, received, and executed reliably. We are hiring a Supply Chain Coordinator to support Retail operational execution under the Head of Supply Chain & Logistics, Factor New Channels. This person will help coordinate production readiness, logistics follow-through, shipment tracking, retailer DC execution, item setup support, operational issue tracking, and cross-functional communication across Retail, Supply Chain, Production, Procurement, Logistics, and Sales. This is an execution-heavy role for someone who is highly organized, detail-oriented, comfortable with operational data, and motivated by making sure the plan actually works in the real world.
Requirements
- 3+ years of experience in a CPG supply chain role on an account that services retail, logistics, operations, procurement, production planning, retail operations, CPG operations, consulting, or a related field.
- Experience managing trackers, operational data, shipment details, inventory, POs, production milestones, or cross-functional project plans.
- Strong Excel / Google Sheets skills and comfort working with operational data.
- Strong written and verbal communication skills, with the ability to summarize issues clearly and drive follow-up.
- Ability to work cross-functionally with internal teams and external partners in a fast-moving environment.
- Strong attention to detail, follow-through, and ownership mindset.
Nice To Haves
- Experience in CPG, food, grocery, fresh / refrigerated products, logistics, fulfillment, or manufacturing is a plus.
- BA/BS preferred in Supply Chain, Operations, Business, Engineering, or a related field.
Responsibilities
- Support day-to-day Retail supply chain and logistics execution across Target and future retail accounts.
- Track retail production readiness, shipment timing, logistics milestones, delivery status, retailer DC requirements, and service-level risks.
- Coordinate with production, procurement, logistics, co-manufacturing, and internal supply chain teams to ensure retail commitments are operationally supported.
- Maintain operational trackers for POs, shipments, DC appointments, inventory risks, short shipments, service issues, and open action items.
- Support issue resolution when shipments, appointments, retailer receiving requirements, inventory, shelf-life, or service-level issues arise.
- Help prepare operational inputs for weekly commercial / supply chain meetings, monthly performance reviews, and launch readiness check-ins.
- Support item setup and operational data workflows, including UPC / GTIN / SCC coordination, shipment data, logistics requirements, and retailer readiness inputs.
- Partner with Sales Strategy & Planning on forecast reconciliation, launch timing, promotional volume readiness, and operational implications of commercial changes.
- Support new item launches and new account launches by tracking operational milestones, dependencies, and readiness risks.
- Help document repeatable SOPs for retail logistics, shipment tracking, issue escalation, item setup coordination, and launch readiness as the business scales.
Benefits
- 401k with company match that vest immediately upon participation
- company equity plan based on role
- Generous PTO, including sabbatical
- parental leave of up to 16 weeks
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Tuition reimbursement for continuing education (upon 2 years of service)
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
