Supply Chain Analyst III

TEKsystems•Newark, CA

1d•$40 - $55•Onsite

About The Position

Enterprise Supply Chain manages warehouse fulfillment, from receiving vendor purchase orders through processing individual user requests and shipping materials to users. Procurement and sourcing are handled by other teams. Process engineering develops standard operating procedures (SOPs) for warehouse services, while this role helps ensure the managed service provider (MSP) warehouse team follows those procedures and meets service-level agreements (SLAs) and internal customer commitments. The MSP operates the warehouse and manages cycle counts and inventory accuracy; Meta's operating systems, including MES, WMS, and hardware asset tracking, are built in-house. The Supply Chain Analyst III monitors fulfillment, delivery, deployment, returns, and inventory operations; investigates and coordinates resolution of operational issues; evaluates execution against SOPs and SLAs; and identifies practical process improvements. The role also supports asset and inventory reconciliation, vendor and quality monitoring, workload and capacity analysis, AI-assisted reporting, and executive stakeholder communications. Additional work includes serving as the main contact for daily MSP blockers, logging downtime and operational issues through Butterfly forms, rolling out updated SOPs, and coordinating warehouse build and decommission projects. This is a contract position based fully onsite in Newark, California. The posted pay range is $40.00–$55.00 per hour. If eligible, benefits for this temporary role may include medical, dental and vision coverage; critical illness, accident and hospital coverage; a 401(k) plan; life insurance; short- and long-term disability; a Health Spending Account; transportation benefits; an Employee Assistance Program; and time off or leave.

Requirements

Comprehensive understanding of supply chain operations, logistics management, asset tracking, inventory control, and reverse logistics workflows.
Ability to conduct root-cause analysis, remove operational roadblocks, coordinate cross-functional remedies, and manage issues through final closure.
Advanced expertise with Google Workspace applications and AI-driven reporting tools, with emphasis on data validation and accuracy.
Competency in SOP evaluation, workflow analysis, identifying operational inefficiencies, and implementing practical process improvements.
Excellent written and verbal communication, strong attention to detail, structured task management, and cross-functional collaboration skills.

Responsibilities

Monitor order fulfillment, delivery, deployment, return, and inventory workflows to identify bottlenecks, missing data, and pending requests requiring resolution.
Coordinate with warehouse operations, deployment, technical support teams, and vendors to assign issues to appropriate owners, define action items, and ensure resolution through closure.
Evaluate warehouse execution against SOPs to identify unclear procedures, recurring errors, redundant handoffs, and causes of delays.
Develop and assess operational improvements to reduce rework, shorten turnaround times, and streamline workflows; document approved procedures and measure their impact.
Audit inventory records, investigate reporting discrepancies, and coordinate remediation with stakeholders, including reconciliation of cycle-count differences and support for hardware accountability.
Track fulfillment delays, quality variances, service non-conformances, downtime, and other operational issues; provide actionable insights and oversee corrective action plans.
Analyze request volumes, backlog, turnaround times, and capacity utilization to identify bottlenecks and resource imbalances and support prioritization and resource realignment.
Create and maintain AI-assisted reports on productivity, inventory, workload distribution, capacity, and costs; validate source data for accuracy and integrity.
Provide executive status updates covering open risks, mitigations, accountable owners, and milestones; escalate blockers that exceed operational thresholds or SLAs.
Act as the main contact for the MSP's daily operational blockers, investigate and escalate issues, and communicate expected resolution timing to the warehouse.
Ensure new and revised SOPs from process engineering are rolled out and followed consistently on the warehouse floor.
Monitor performance against SLAs and customer commitments and flag risks to the hiring manager.
Coordinate projects such as warehouse builds and decommissions by understanding scope, following up on scheduled deliverables, and keeping partner commitments on schedule.