Supply Chain Analyst I, Middle Mile and Last Mile Transportation
About The Position
We are seeking a highly organized and detail-oriented Supply Chain Analyst I, Middle Mile and Last Mile Transportation to support the critical day-to-day execution and optimization of our transportation networks. This role is essential for maintaining business continuity and supporting essential operations, acting as a crucial part of our Middle Mile and Last Mile networks. The Analyst I will focus on ensuring high service levels through proactive shipment monitoring, data-driven reporting, and strong carrier coordination. You will play a vital role in maintaining network fluidity and helping the team achieve key cost and performance targets within the context of time-sensitive, temperature-controlled grocery e-commerce deliveries.
Requirements
- Bachelor’s degree in Supply Chain, Logistics, Business, or a related field.
- 1–3 years of experience in transportation, logistics, or supply chain operations.
- Technical proficiency in Excel, SQL, and dashboarding tools (e.g., Tableau, Power BI).
- Operational knowledge of linehaul operations, carrier management (scheduling, tracking system exceptions) and cold chain logistics.
- Demonstrated analytical skills with the ability to use data-driven insights to support strategic decisions and solve operational problems.
- Excellent written and verbal communication skills for cross-functional alignment and carrier management.
- Strong organizational skills and ability to thrive in a fast-paced, dynamic environment, adapting to changing business needs.
- A detail-oriented problem solver with a proactive ownership and high accountability for ensuring lanes operate smoothly.
Nice To Haves
- Familiarity with cold chain logistics or e-commerce operations.
- Experience with direct-to-consumer delivery models.
- Willingness to learn and perform well in a fast-paced environment where decisions are based on data and customer needs
Responsibilities
- Manage transportation operations, including carrier relationships, route optimization, and cost control to ensure on-time deliveries and cost savings
- Continuously identify areas for process improvement within the network to enhance efficiency and reduce operational costs
- Conduct data analysis to identify trends, patterns, and opportunities for optimization in supply chain operations
- Evaluate and optimize inventory levels, distribution networks, and transportation routes to minimize costs and maximize operational efficiency
- Build dashboards, self-service tools, and ad hoc reports to analyze and present data associated with business operations, and strategic decision making
- Identify actionable insights, recommend business actions, and influence the direction of the business by effectively communicating metrics and results to stakeholders
- Support Middle Mile (MM) network operations by partnering with cross-functional teams to meet daily business needs.
- Align with inbound and outbound Operations teams on truck schedules and proactively monitor shipments to mitigate unforeseen issues such as delays or accidents.
- Manage and resolve system exceptions, including issues related to loading errors, incorrect load information, and missing pickup details within the transportation management system.
- Contribute to the root cause analysis process to identify service failures and drive continuous improvement in On-Time Delivery (OTD) performance.
- Support "Where is my PO/Order" visibility through diligent data monitoring and reporting.
- Assist in managing carrier performance, maintaining accurate rate cards, and ensuring cost-effective operations.
- Partner with Merchandising and Replenishment teams to align on product delivery expectations and gather inbound plans for varying demand.
- Act with urgency, good judgment, and a customer-first mindset, especially during emergency or critical business-impact events.
Benefits
- Comprehensive health insurance package, including medical, dental, and vision. PPO/HMO packages
- 401k, 4% company match
- Equity and Bonus
- Vacation, sick and holiday time off
- Monthly mobile stipend
- Monthly Weee! Points credits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees
