Assistant Manager, Last Mile

Maersk•Moreno Valley, CA

1d•Onsite

About The Position

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. We are seeking a Last Mile Site Manager/Area Manager in Grand Rapids, MI! Last Mile management experience preferred This position will require travel once a month to our Peoria, IL location.

Requirements

Strong written and verbal communications skills
Excellent mathematical skills, with the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to analyze technical and scientific journals as they pertain to the business and market
Strong problem solving and reasoning abilities to deal with a variety of problems and come up with creative solutions

Nice To Haves

Last Mile management experience preferred

Responsibilities

Responsible for coordinating flow for communication between Haulers/Delivery Teams/Flatbed Drivers, Call Center and Local Client Management Teams
Provides on-site presence on daily, weekly, or bi-weekly basis to ensure Haulers/Delivery Teams are following procedures
Oversees recruiting, processing, and performance of Haulers
Develops and maintains relations with vendors
Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims
Interfaces with end customers to ensure effective in-home delivery for customers
Maintains monthly operation reports that include statistics and customer service scores
Other duties as assigned