Assistant Manager, Last Mile

MaerskMoreno Valley, CA
Onsite

About The Position

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. We are seeking a Last Mile Site Manager/Area Manager in Grand Rapids, MI! Last Mile management experience preferred This position will require travel once a month to our Peoria, IL location.

Requirements

  • Strong written and verbal communications skills
  • Excellent mathematical skills, with the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Ability to analyze technical and scientific journals as they pertain to the business and market
  • Strong problem solving and reasoning abilities to deal with a variety of problems and come up with creative solutions

Nice To Haves

  • Last Mile management experience preferred

Responsibilities

  • Responsible for coordinating flow for communication between Haulers/Delivery Teams/Flatbed Drivers, Call Center and Local Client Management Teams
  • Provides on-site presence on daily, weekly, or bi-weekly basis to ensure Haulers/Delivery Teams are following procedures
  • Oversees recruiting, processing, and performance of Haulers
  • Develops and maintains relations with vendors
  • Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims
  • Interfaces with end customers to ensure effective in-home delivery for customers
  • Maintains monthly operation reports that include statistics and customer service scores
  • Other duties as assigned

Benefits

  • Medical
  • Dental
  • Vision
  • 401k + Company Match
  • Employee Assistance Program
  • Paid Time Off
  • Flexible Work Schedules (when possible)
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