Supplier Quality Technician

Becton Dickinson Medical Devices•Sandy, UT

About The Position

BD is seeking a Supplier Quality Technician to support supplier quality monitoring, documentation, qualification, audit preparation, corrective actions, and continuous improvement. The role gathers and trends supplier quality data, maintains supplier records and quality metrics, and tracks supplier responses, corrective actions, due dates, and agreement status. It also supports investigations involving supplier-provided materials or services and helps prepare documentation for supplier audits and assessments. The technician prepares clear written communications and reports for suppliers and internal stakeholders, maintains accurate records in quality systems and databases, and performs assigned activities according to applicable procedures, quality-system and safety requirements, company policies, and RCRA hazardous-waste handling requirements. The position participates in cross-functional quality activities and performs other duties as assigned.

Requirements

High school diploma or GED.
Two or more years of experience in a quality, supplier quality, laboratory, or other relevant technical role.
Knowledge of Quality Assurance practices, quality documentation, and sampling methods.
Strong written communication skills, including the ability to document quality information clearly and accurately, summarize data and findings, and communicate professionally with suppliers and internal stakeholders.
Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
Ability to organize and manage multiple assignments, priorities, and due dates.
Strong attention to detail in completing, reviewing, and maintaining quality records and supplier documentation.
Ability to collect, organize, trend, and present supplier quality and performance data clearly and accurately.
Ability to communicate professionally and work effectively with suppliers and cross-functional stakeholders.
Basic knowledge of root cause analysis, nonconformance, and corrective action processes.
Ability to use quality systems, databases, ERP systems, and Microsoft Office applications effectively.

Nice To Haves

Experience in Quality Assurance or Supplier Quality in a high-speed or regulated manufacturing environment.
Familiarity with supplier qualification, supplier performance monitoring, SCARs, nonconformance investigations, audits, part qualification, and corrective action processes.
Experience using quality systems, enterprise resource planning systems, databases, and company systems such as SAP and Datalan.
Experience gathering, trending, and presenting quality or supplier performance data.
Experience with testing and measurement equipment.

Responsibilities

Assist with supplier performance monitoring by obtaining supplier data, surveys, certifications, and other required information and coordinating follow-up communication.
Gather, compile, and trend supplier quality data, including nonconformances, quality issues, field actions, complaints, and other performance information.
Prepare written communications, summaries, trackers, and documentation for suppliers and internal stakeholders.
Support Supplier Corrective Action Requests (SCARs) by tracking responses, corrective actions, due dates, completion status, and outstanding activities.
Review, organize, and maintain supplier quality documentation, including certifications, audit documentation, part qualification records, supplier evaluations, and other supplier records.
Create and maintain complete, accurate, and current supplier records in applicable quality systems and databases.
Support supplier qualification, approval, and periodic evaluation by gathering and maintaining required documentation.
Prepare for supplier audits and assessments by gathering supplier records, quality history, performance data, and other documentation.
Track corrective actions resulting from supplier audits, assessments, quality issues, and other supplier-related activities.
Assist with investigations and corrective actions involving deviations, nonconformances, and other quality issues related to supplier-provided materials or services.
Support root cause investigations by gathering records, data, supplier information, and other documentation.
Support maintenance and monitoring of supplier quality agreements, including agreement status, review dates, and required documentation.
Maintain supplier quality metrics, trackers, reports, and dashboards.
Participate in supplier quality improvement initiatives, cross-functional quality meetings, training, and continuous improvement projects.
Perform assigned work in accordance with applicable procedures, quality-system and safety requirements, company policies, and applicable RCRA hazardous-waste handling requirements.
Perform other duties as assigned.