Supplier Quality Manager

Flexcon Company•Spencer, MA

13d

About The Position

The Supplier Quality Manager develops, implements, and maintains the company’s supplier quality program to ensure purchased raw materials meet established quality, technical, regulatory, and customer requirements. The role works closely with procurement, R&D, technical service, supply chain, and sourcing. It establishes and maintains supplier quality standards, manages supplier audits and corrective actions, leads supplier improvement initiatives, and develops supplier performance metrics. The position owns supplier quality requirements and performance expectations, supports supplier selection and qualification, manages supplier agreements and raw-material testing, and leads supplier audits and improvement programs. It also oversees corrective actions and rejected-material processes, works with product compliance and R&D on raw-material regulatory requirements and quality-standard changes, and leads quality change-management efforts related to supplier changes.

Requirements

7+ years of relevant experience with material science.
Bachelor’s degree in chemistry or chemical engineering preferred, or a STEM degree.
Ability to implement and improve processes.
Strong analytical and problem-solving skills.
Strong ability to work cross-functionally.
Excellent communication and teamwork skills to collaborate effectively with diverse teams.
Familiarity with manufacturing industry-specific standards and regulations.

Nice To Haves

Knowledge of material science or direct experience in the pressure-sensitive industry is highly desired.
A bachelor’s degree in chemistry or chemical engineering is preferred.

Responsibilities

Own and manage the company’s Supplier Quality Management Program.
Establish and maintain supplier quality requirements based on material criticality, customer requirements, product specifications, and risk.
Monitor supplier performance, identify trends requiring corrective or preventive actions, and establish supplier quality objectives and performance expectations.
Manage testing and retesting of raw materials with other quality functions.
Partner with procurement and sourcing on supplier selection, qualification, and ongoing performance management.
Evaluate suppliers against quality, technical, manufacturing, and regulatory requirements.
Manage supplier agreements.
Lead supplier audits, evaluate supplier systems, and manage supplier improvement programs.
Oversee supplier corrective actions and the rejected-material process.
Work with product compliance and R&D on raw-material regulatory and compliance needs, including potential changes and improvements to quality standards.
Use and implement problem-solving tools such as 8D, 5 Why, fishbone diagrams, and Pareto analysis.
Lead quality-team change-management efforts to assess supplier changes from technical and process perspectives.