Supplier Quality Manager

ALL.SPACE•Muscle Shoals, AL

1d•Onsite

About The Position

Based at the company’s Muscle Shoals office, the Supplier Quality Manager owns and deploys best-practice quality engineering processes, tools, and techniques across the production supply chain. The role covers supplier appraisal and selection, advanced product quality planning, supplier assessment, non-conformance management, supplier performance metrics, and continuous improvement. This is a highly visible, hands-on role working closely with internal stakeholders and external providers. The Supplier Quality Manager serves as the primary contact for supplier issues and sets the quality standard for the production supply chain. The role also involves supplier quality assurance activities that may require travel, estimated at 30%.

Requirements

Experience working in a complex electronics quality role.
Strong supplier negotiation, engagement, and management skills.
Lead auditor or auditing qualification to ISO 9001 and/or AS9100.
Experience managing projects using APQP.
Ability to generate, manage, and review PPAP and FAI documentation.
Ability to facilitate Process Failure Mode and Effects Analysis.
Familiarity with problem-solving techniques such as 5Y, 8D, and Ishikawa.
Demonstrated hands-on experience evaluating, auditing, and developing suppliers and managing supplier performance metrics.
Detail-focused, with the ability to multitask, manage deliverables, and handle multiple projects simultaneously.
Confidence working across multifunctional teams and excellent verbal and written communication skills.
Experienced Microsoft Office user, including the ability to manipulate and analyze data in Excel.
High integrity, a team-oriented approach, and strong interpersonal and facilitation skills to resolve supplier issues.
Ability to travel on request for supplier quality assurance activities; estimated travel is 30%.
Degree or equivalent professional training in a Quality Management or Engineering discipline.
Qualification in Six Sigma or Total Quality Management tools.
IPC A-610 qualification or experience in quality assurance of electronic assemblies.
QA experience in the development of high-frequency or telecommunication products.
Knowledge of RoHS and REACH directives.
Experience using and configuring ERP/MRP systems.
Understanding and experience of advanced statistical techniques.

Responsibilities

Develop supplier quality assurance processes and procedures that meet business needs and applicable standards.
Support the establishment and maintenance of an approved supply chain, including identifying potential suppliers with engineering and supply chain teams.
Conduct supplier capability assessments to support supplier selection and continuous improvement.
Provide quality oversight and input to negotiations and contract reviews with key suppliers and contract manufacturers.
Build effective relationships with suppliers’ quality representatives and act as a trusted partner.
Provide supplier quality input to made-to-specification design reviews and work with stakeholders to identify and control supplier quality risks across programmes.
Communicate supplier feedback and progress to internal stakeholders and escalate issues when appropriate.
Support the Supply Chain team in developing quality procedures and documentation that ensure compliance, accuracy, efficiency, and clarity of supplier requirements.
Develop and manage non-conforming material and supplier root-cause investigation processes, ensuring effective data analysis and reporting for engineering teams.
Ensure suppliers adhere to relevant regulatory legislation and approve supplier quality documentation.
Drive and support suppliers’ ongoing improvement in quality and performance.
Define incoming inspection processes and requirements, ensuring adherence, performance compliance, and traceability.
Analyze internal and external quality data and documentation, and act on opportunities to improve reliability and quality.
Identify ways to eliminate unsatisfactory performance and improve cost or speed while maintaining reliability and quality.
Lead or facilitate targeted improvement initiatives, including process or value-stream mapping and rapid improvement or kaizen events.