Manager - Supplier Quality

Clopay • Troy, OH

3d • Onsite

About The Position

The Supplier Quality Manager provides strategic and operational leadership to ensure quality excellence across Clopay’s global supply base, including raw steel, roll-formed parts, aluminum extrusions, stampings, hardware, motors, and electronic controls. The role directs the Supplier Quality and Receiving Inspection teams and establishes supplier governance from early design and sourcing selection through serial production and warranty resolution.

Serving as the primary authority on Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), supplier auditing, and defect containment, the manager partners with Sourcing, Plant Operations, Product Engineering, and Continuous Improvement. The role drives root-cause problem solving, supplier accountability, and continuous improvement across internal receiving docks and external vendor facilities.

The position is based in Troy, Ohio, and requires the ability and willingness to travel 20% to 35% domestically and internationally to supplier facilities, corporate headquarters, and subsidiary plant locations for audits, qualifications, and critical line-stoppage containment.

Requirements

• Bachelor’s degree in mechanical engineering, industrial engineering, materials science, manufacturing technology, or a related technical or management field.
• 7–10+ years of progressive quality engineering experience in a high-volume manufacturing environment.
• 3–5+ years of direct supervisory or team management experience leading quality engineers, inspectors, or cross-functional technical teams.
• Advanced mastery of APQP, PPAP, PFMEA, Process Control Plans, MSA (Gage R&R), SPC, and process capability.
• Expert-level mastery of 8D, DMAIC, 5-Why, Fishbone diagrams, and Design of Experiments (DOE).
• Fluency in complex engineering blueprints and advanced proficiency in GD&T per ASME Y14.5.
• Hands-on knowledge of CMM, optical metrology, and mechanical hand gages.
• In-depth knowledge of ISO 9001:2015 standards, auditing protocols, and QMS documentation.
• Proficiency with ERP systems such as SAP or Oracle, QMS software, statistical software such as Minitab, and Microsoft Office Suite, including advanced Excel and PowerPoint.
• Ability and willingness to travel 20% to 35% domestically and internationally.

Nice To Haves

• Master’s degree (MS or MBA).
• Experience in metal fabrication, stamping, roll-forming, mechanical assembly, or automotive or industrial components.
• ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE).
• ASQ Certified Supplier Quality Professional (CSQP) or Certified Quality Engineer (CQE).
• ASQ Certified Quality Auditor (CQA).
• Lean Six Sigma Green Belt or Black Belt certification.

Responsibilities

• Provide strategic and operational leadership for quality across the global supplier base.
• Direct the Supplier Quality and Receiving Inspection teams.
• Establish supplier governance from early design and sourcing selection through serial production and warranty resolution.
• Lead supplier performance, governance, and metrics.
• Oversee APQP, PPAP, and new product introduction activities.
• Lead supplier auditing, risk assessment, and QMS compliance.
• Drive root-cause problem solving and floor containment.
• Coach and develop team members and promote a Lean culture.
• Partner with Sourcing, Plant Operations, Product Engineering, and Continuous Improvement to enforce supplier accountability and advance continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager