Supplier Quality Manager

Neptune Technology Group•Tallassee, AL
•Hybrid

About The Position

As part of Neptune's commitment to excellence and continuous improvement, we are adding a Supplier Quality Manager to the Quality organization. This role owns the quality of incoming materials and components across the supply base — qualifying suppliers, driving supplier corrective action and performance improvement, and protecting production lines from defective purchased parts. This is its own standalone function within Quality, working closely with Procurement/Sourcing, Engineering, and site QC Managers on supplier qualification, incoming quality, and corrective action decisions.

Requirements

  • Bachelor's degree in Engineering, Business, or a related technical field.
  • 3+ years' experience in supplier quality, quality engineering, or a supplier-facing technical role within a manufacturing environment.
  • Demonstrated experience managing supplier qualification, audits, and corrective action processes.
  • Strong written and verbal communication skills, with comfort leading supplier audits, SCAR reviews, and supplier performance reviews on-site or virtually.
  • Sound, defensible judgment in MRB and material disposition decisions.
  • Excellent cross-functional collaboration skills, with the ability to respectfully engage and influence suppliers and internal partners across Procurement, Engineering, and Operations.
  • Flexible and adaptable to changing priorities and processes.

Nice To Haves

  • Experience in the water metering, utility, or electronics manufacturing industry.
  • Familiarity with PPAP/FAI approval processes and ISO-based supplier audit methodology.
  • Working knowledge of root-cause analysis and corrective action (CAR/CAPA) processes.
  • Proficiency with quality/supplier tracking systems (e.g., Jira, Windchill, or equivalent QMS/SRM tools).
  • Highly motivated, hands-on, and able to work with minimal supervision.

Responsibilities

  • Own the supplier quality program across mechanical and electrical commodity categories.
  • Lead supplier qualification, onboarding, and PPAP/FAI approval for new and changed components.
  • Plan and execute supplier audits: ISO compliance, process capability, and on-site assessments.
  • Manage the Supplier Corrective Action Request (SCAR) process from issuance through closure verification.
  • Monitor supplier performance metrics (PPM, on-time quality) and drive improvement programs.
  • Manage incoming quality hold, MRB, and disposition decisions with site QC Managers.
  • Provide supplier quality input during NPI, sourcing, and material specification development.
  • Develop and maintain the Approved Supplier List (ASL) in partnership with procurement.
  • Drive supplier process control, change notification compliance, and risk mitigation.
  • Lead cost-of-poor-quality recovery and supplier accountability for nonconforming material.
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