Quality Assurance Manager

Legrand Slovenija•Reno, NV

20d

About The Position

Legrand Power & Thermal Management (PTM) is seeking an experienced Supplier Quality Manager to lead supplier quality initiatives across its North American supply base. The role ensures suppliers meet quality, reliability, delivery, and compliance requirements while supporting business growth and operational excellence. The manager builds supplier partnerships, improves supplier performance, leads audits, manages corrective and preventive actions, and supports new product introductions. As the primary quality liaison between Legrand PTM and external suppliers, the position promotes robust quality systems, effective problem-solving, and continuous improvement throughout the supply chain. The role is expected to promote a positive work environment and demonstrate initiative, professionalism, personal awareness, integrity, and confidentiality. It also involves collaboration with internal functions and suppliers, quality risk management, compliance oversight, reporting, presentations, and other duties as assigned.

Requirements

Bachelor’s degree in Engineering, Quality Management, Manufacturing, Supply Chain Management, or a related discipline; equivalent combinations of education and relevant experience will be considered.
Minimum of 3–5 years of experience in Supplier Quality, Quality Engineering, Manufacturing Quality, or related fields such as Engineering, Process Excellence, or Operations.
Experience working directly with domestic and international suppliers.
Experience conducting supplier audits and managing supplier corrective action programs.
Strong knowledge of Supplier Quality Management principles and practices.
Experience with ISO 9001 quality management systems and audit methodologies.
Proficiency in root cause analysis and corrective action processes.
Knowledge of APQP, PPAP, PFMEA, MSA, SPC, Control Plans, and Process Validation.
Strong understanding of manufacturing processes and quality control techniques.
Experience with supplier development and continuous improvement methodologies.
Familiarity with Lean Manufacturing and Six Sigma principles.
Proficiency with quality reporting tools, ERP systems, and Microsoft Office applications.
Ability to analyze quality metrics and make data-based decisions.
Excellent verbal and written communication skills.
Strong project management, organizational, and prioritization abilities.
Ability to work independently.
Ability to build effective relationships with suppliers and internal stakeholders.

Nice To Haves

Experience supporting contract manufacturing, electronics manufacturing, electromechanical assemblies, or related industries.

Responsibilities

Develop and execute supplier quality strategies aligned with company objectives, and establish supplier quality requirements, expectations, and performance metrics.
Evaluate, approve, and monitor supplier quality management systems and support supplier compliance with company standards, customer requirements, regulatory standards, and applicable certifications.
Monitor supplier performance through quality and delivery metrics; conduct scorecard reviews, communicate expectations, create improvement plans, and escalate chronic issues.
Lead supplier development activities focused on quality improvement, process capability, and risk reduction; support Lean, Six Sigma, and continuous improvement initiatives; and provide guidance on quality tools and customer requirements.
Lead supplier corrective action processes using structured problem-solving methods; verify root causes and corrective action effectiveness, track actions through closure, and address recurring or systemic issues.
Plan, conduct, and report supplier quality, process, and system audits; assess compliance with ISO 9001 and other standards; and maintain audit schedules and follow up on findings.
Support supplier qualification for new products and product transfers, participate in supplier selection, review and approve PPAP, FAI, control plans, PFMEA documentation, and process validation, and integrate quality requirements into product launches.
Identify supplier quality risks, implement mitigation strategies, support supply chain resiliency and business continuity planning, assess supplier process changes, and participate in risk reviews and supplier business assessments.
Collaborate with Engineering, Manufacturing, Supply Chain, Procurement, Customer Service, and Operations to resolve supplier quality concerns; provide input to design reviews and engineering changes; and support investigations of customer issues involving supplier materials or components.
Analyze supplier quality data and trends, lead defect-reduction and continuous improvement initiatives, and develop and maintain supplier quality dashboards and reporting metrics.
Ensure supplier compliance with applicable standards, specifications, regulations, and corporate policies; maintain supplier quality records; and participate in management reviews and quality planning.
Apply creative thinking and sound judgment to supplier quality challenges, prepare and deliver presentations to stakeholders, and perform other duties as assigned.