Supplier Performance Monitor

ICON plcRaleigh, NC

About The Position

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Requirements

  • Doctorate/ Masters/BA/BS/RN/AD/GED
  • If Master’s degree, 3 years of directly related experience; if Bachelor’s degree, 5 years of directly related experience; if Associate’s degree, 10 years of directly related experience; if GED, 12 years of directly related experience
  • Laboratory auditing experience, In-vitro diagnostics preferred
  • Technical knowledge of the assigned area of focus (imaging, adjudication, specialty laboratory testing), including techniques and technologies
  • Knowledge of Good Clinical Practice (GCP) QA processes (particularly Corrective and Preventive Action, Deviation Reporting, Auditing)
  • Exceptional oral and written communication skills
  • Ability to understand the needs of diverse stakeholder groups
  • Exceptional problem solving and analytical skills
  • Ability to define and track metrics
  • Attention to detail and understanding of the potential impact of clinical data discrepancies
  • Technical mastery of key databases and systems

Nice To Haves

  • 7 years’ work experience in life sciences or medically related field, including 4 years of biopharmaceutical clinical research experience (clinical research experience obtained working on clinical trials at a biotech, pharmaceutical, CRO or technical services supplier)
  • Technologist or work experience in imaging or laboratory technology and their application to clinical trials
  • Management experience of direct reports

Responsibilities

  • Monitoring the collection, processing, and analysis of data from external third-party Supplier for sponsored clinical trials
  • Monitoring and evaluating Supplier compliance and data quality
  • Tracking corrective actions in relation to monitoring issues and audit findings; escalates as appropriate
  • Developing professional relationships with external third-party Suppliers and with stakeholders

Benefits

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
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