Supplier Operations Associate

First Global Management Services, Inc.•New York, NY

2d•$77,500 - $89,100•Hybrid

About The Position

The Supplier Operations Associate manages the end-to-end supplier onboarding process and supports procurement operations across the business. The role partners with Legal, Risk & Compliance, Finance, Operations, and business teams to ensure suppliers are onboarded efficiently, compliantly, and in accordance with company policies. As the primary contact for supplier onboarding, the associate coordinates due diligence, contracting, approvals, system setup, and supplier communications. The position also supports procurement initiatives through reporting, process improvements, supplier data management, and procurement administration. Responsibilities include managing assigned supplier contracts, reviewing contract terms and risks, coordinating approvals and signatures, maintaining contract and supplier records, and improving related processes and procedures. The role is hybrid, requiring 2–3 days in FIRST's New York office; this arrangement may change to five office days. The position is eligible for an annual discretionary bonus. The stated U.S. base-pay range is $77,500–$89,100.

Requirements

3–5 years of experience.
Knowledge of legal terminology within the Americas, APAC, and EMEA.
Proficiency with Microsoft Office, Google software, and Salesforce.
Ability to manage multiple contracts and responsibilities simultaneously, prioritize workload, manage expectations, and maintain attention to detail.
Excellent time-management skills and demonstrated ability to meet deadlines.
Ability to work independently and demonstrate strong work ethic.
Ability to work in a global environment and adapt to cultural differences.
Ability to cope with complex and potentially stressful situations.
Ability to cooperate with employees and third parties at all levels and from diverse backgrounds.
Excellent oral and written communication skills.
High ethical standards and professionalism.

Nice To Haves

Bachelor's degree.
Familiarity with contract lifecycle management systems and supplier management software.
Past experience in event or conference planning or agency operations.

Responsibilities

Manage and review supplier contracts with internal business partners and external third parties.
Manage agreements within defined parameters to limit company risk and maximize savings opportunities.
Communicate contract requirements and deadlines to stakeholders and maintain collaborative internal relationships.
Assess risk throughout the contract lifecycle and identify, flag, or escalate potential risks in contract terms.
Serve as an internal point of contact for business units needing contract review and support, and respond to contract-related questions.
Review contract terms for compliance and accuracy within defined parameters.
Administer the contracting inbox and ensure timely review and appropriate work delegation.
Maintain accurate contract records and terms in contract lifecycle management and other cloud-based systems.
Route documents for required approvals and signatures.
Recommend improvements to contract lifecycle processes and support maintenance of department standard operating procedures.
Administer the complete supplier onboarding lifecycle from intake through supplier activation.
Serve as the initial supplier contact during onboarding, review submissions for completeness, and coordinate collection of required documentation.
Monitor onboarding progress, resolve delays or issues proactively, and communicate requirements and status updates to suppliers and internal stakeholders.
Maintain accurate supplier records and documentation throughout the supplier lifecycle.
Support procurement activities across multiple business units, including supplier agreements, renewals, updates, and ongoing maintenance.
Support RFPs, RFIs, and sourcing activities as required.
Maintain procurement documentation, templates, and standard operating procedures.
Perform other duties and responsibilities as necessary.

Benefits

Medical, dental, and vision coverage, including an optional high-deductible health plan with a health savings account.
401(k).
Five flexible spending account options.
Generous paid time off allowance.
Employee Assistance Program.
Life, disability, and pet coverages.
Wellness stipend.
Mobile phone allowance.
Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo, and more.
Aura Identity Theft Protection.
Annual discretionary bonus eligibility.
Potential opportunities to work on projects across different locations.