Supplier Engagement Manager

natgridProd • Waltham, MA

1d • $132,000 - $186,000 • Hybrid

About The Position

The Supplier Engagement Manager helps position National Grid as a customer of choice for its suppliers by strengthening critical supplier relationships in support of strategic objectives. Reporting to the Head of Supplier Engagement & Governance, the role shapes and embeds a consistent approach to supplier engagement, leads relationships with strategic suppliers at C-suite level, and collaborates with category managers and Business Unit leads. The work is intended to drive meaningful engagement, innovation, and initiatives that establish National Grid as a preferred client and support a resilient, future-ready supply chain over the next five to ten years.

The role delivers National Grid’s Supplier Relationship Management strategy, supports supplier strategy development, and contributes to supplier segmentation, governance, performance management, and continuous improvement of supplier management. It also partners with regional and global teams on commercial strategies, contract risk assessment, and mitigation planning.

Requirements

• Outstanding stakeholder and supplier management skills, with the confidence and credibility to influence senior leaders internally and across the strategic supplier network.
• Strong commercial acumen, including knowledge of commercial models and supplier engagement techniques that drive continuous improvement and long-term value.
• Proven negotiation expertise, a solid understanding of contract law, and experience delivering successful procurement or commercial outcomes.
• Strong analytical capability to interpret KPIs and contract data, identify commercial risks, and support category teams in managing supplier performance.
• Ability to work in ambiguity, make sound decisions, and offer clear recommendations when information is incomplete.
• Strong program management skills to coordinate complex workstreams with multiple stakeholders and consistently drive results.

Responsibilities

• Deliver National Grid’s Supplier Relationship Management strategy in partnership with executive sponsors, category teams, and Business Unit leads.
• Lead engagement with strategic suppliers and coordinate forums, workshops, and initiatives that promote value, innovation, and long-term collaboration.
• Support supplier strategy development by integrating cross-functional input, such as Sustainability and Risk, and aligning plans with business priorities.
• Help resolve conflicting priorities across categories and Business Units, providing recommendations and escalating issues when needed.
• Maintain oversight of the supplier landscape and work with Market Supplier Development to identify and access new markets.
• Contribute to supplier segmentation, governance, performance management, and the ongoing evolution of the supplier management approach.
• Partner with global and regional teams to support commercial strategies, contract risk assessment, and mitigation planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed