Supervisory Workplace Program Specialist

Public Buildings Service•Lakewood, CO

5d•$150,359

About The Position

The Supervisory Workplace Program Specialist provides leadership, oversight, and organizational direction for a diverse and evolving portfolio of programs intended to improve the effectiveness and utilization of Federal workplace assets. The position is in the Public Buildings Service, Office of Architecture and Engineering. The role oversees workplace programs and services, develops national policies and implementation approaches, advises customer agencies, and supervises staff responsible for national workplace special programs. One vacancy is currently being filled, with additional vacancies potentially filled as needed.

Requirements

U.S. citizenship or National status (Residents of American Samoa and Swains Island).
Meet all eligibility criteria within 30 days of the closing date.
Meet time-in-grade within 30 days of the closing date, if applicable.
Register with the Selective Service if male and born after December 31, 1959.
If currently or within the last five years a political Schedule A, Schedule C, or non-career SES employee in the Executive Branch, disclose this information to the HR Office; employment offers to current or former political appointees require OPM authorization.
Serve a one-year probationary period, if required.
Undergo and pass a Tier 2 background investigation.
Serve a one-year supervisory or managerial probationary period, if required.
Submit a resume no longer than two pages with enough detail to demonstrate qualifications.
Have at least one year of specialized experience equivalent to GS-14 or higher in the Federal service.
Specialized experience must include developing, implementing, and evaluating workplace programs and services that support customer operations and workplace asset utilization across multiple locations or organizational components.
Specialized experience must include managing workplace programs across organizational units or locations involving at least one of the following: relocation and move services, shared space, space utilization, workplace-related contract support, workplace customer services, or technology-enabled workplace solutions.
Specialized experience must include applying qualitative or quantitative methods to evaluate program performance and processes, identify overlapping services or operational deficiencies, and develop recommendations to integrate programs, eliminate duplicative processes, and improve service delivery.
Specialized experience must include developing policies, operating models, or implementation strategies for workplace programs with organization-wide or national application, including interpreting applicable laws, regulations, and directives.
Specialized experience must include advising senior leaders and customer organizations on workplace program alternatives, services, and tools, and recommending approaches to address operational requirements and improve workplace asset utilization.
Specialized experience must include leadership functions for staff or teams delivering workplace programs, including setting priorities, assigning and reviewing work, providing technical direction, coordinating staff and resources, and monitoring progress.

Responsibilities

Oversee programs that may include workplace relocation and move services, shared space and workplace utilization initiatives, workplace-related contract support, customer service delivery, technology-enabled workplace solutions, and other assigned emerging programs.
Identify opportunities to integrate related programs, eliminate duplicative processes, improve customer experience, and increase operational efficiency across the Workplace organization.
Lead development of national policies, governance frameworks, operating models, strategic initiatives, and implementation approaches to improve the delivery, effectiveness, and scalability of workplace special programs.
Provide executive consultation to customer agencies on workplace programs, services, tools, and innovative approaches that address operational requirements and improve the effectiveness of Federal workplace assets.
Supervise program managers, branch chiefs, and multidisciplinary professional staff responsible for executing and managing national workplace special programs.
Manage and lead staff or teams by establishing priorities, assigning and reviewing work, providing technical direction, coordinating staff and resources, and monitoring progress toward program objectives.
Evaluate workplace program performance and processes, identify overlapping services or operational deficiencies, and recommend improvements to program integration and service delivery.
Develop workplace program policies, operating models, or implementation strategies with organization-wide or national application, interpreting applicable laws, regulations, and directives to establish program requirements and procedures.
Advise senior leaders and customer organizations on workplace program alternatives, services, and tools, and recommend approaches that address operational requirements and improve utilization of workplace space and assets.