Supervisory Transportation Security Officer

Transportation Security Administration•Colorado Springs, CO
•Onsite

About The Position

The Supervisory Transportation Security Officer (STSO) works at the City of Colorado Springs Municipal Airport (COS) for the Transportation Security Administration (TSA), Department of Homeland Security. The role mitigates actual and potential threats to civil aviation and other transportation modes. The STSO performs and supervises security screening functions, including work by Transportation Security Officers (TSOs) and Lead Transportation Security Officers (LTSOs), using established procedures, techniques, and technology. The position requires independent security-based decisions informed by intelligence, critical thinking, experience, observation, and engagement with passengers. The STSO oversees day-to-day screening checkpoint and/or baggage-screening operations, including equipment, personnel, scheduling, and personnel rotation. The position also contributes to policy and procedure development, strategic and workforce planning, reporting, and employee development. As a first-line supervisor, the STSO assigns and reviews work, sets priorities, evaluates performance, approves leave, coaches employees, recommends corrective or disciplinary action, resolves routine workplace problems, and may coordinate with external customers or supervise special-program work. The STSO may serve as supervisor-in-charge of an airport or other transportation terminal. This is an Emergency Essential position, requiring the employee to remain in duty status during an emergency. Employees must be available for various shifts and overtime as needed, maintain required medical and physical abilities for screening work, and complete a one-year supervisory trial period unless previously completed. Applicants must meet the stated citizenship, age, background investigation, security clearance, drug-testing, and Selective Service conditions of employment.

Requirements

  • At least one year of specialized experience related to the duties of a Transportation Security Officer or Lead Transportation Security Officer, equivalent to the E band level or above.
  • Six months of experience as a work leader, team leader, or supervisor, demonstrating proficiency or potential proficiency in distributing and balancing workloads, training employees, maintaining work and administrative records, and resolving informal employee complaints.
  • U.S. citizenship or U.S. National status.
  • At least 18 years of age at the time of application.
  • Complete a favorable background investigation and obtain and maintain a Secret-level security clearance.
  • Pass pre-employment drug screening and be subject to post-employment random drug and alcohol testing.
  • Meet Selective Service registration requirements.
  • Be available to work various shifts and overtime as needed.
  • Meet and maintain medical and physical requirements for screening work, including the ability to manipulate and lift baggage and other objects; repeatedly lift and carry up to 50 pounds; squat, bend, and lean; walk up to two miles per shift; and stand for prolonged periods of approximately 3–4 hours.
  • Meet specified corrected vision, hearing, and color-perception thresholds; color filters for enhancing color discrimination are prohibited.
  • Satisfactorily complete a one-year supervisory trial period unless previously completed.
  • Remain in duty status during emergencies as required for an Emergency Essential position.

Responsibilities

  • Conduct and supervise pre-board security screening of people, carry-on and checked baggage, and cargo.
  • Oversee day-to-day screening checkpoint and/or baggage-screening operations, including equipment, personnel, scheduling, and personnel rotation.
  • Participate in developing policies and procedures and recommend changes based on observations of work.
  • Contribute to strategic planning, workforce planning, succession planning, and related reports and documents for TSA and superiors.
  • Develop critical thinking skills and apply appropriate situational options and approaches to mitigate security threats.
  • Prepare communications and records, including morning briefings, checkpoint logs, reports, and work-related documents.
  • Develop incident information and reports for law enforcement officers and superiors.
  • Assign work, set priorities, and review and evaluate subordinates' work and performance.
  • Approve leave, coach and develop employees, and recommend corrective or disciplinary actions.
  • Resolve routine problems affecting the organizational unit and coordinate with customers outside the immediate organization when required.
  • Supervise employees performing special-program work and serve as supervisor-in-charge of an assigned airport or other transportation terminal when required.

Benefits

  • Health, dental, vision, life, and long-term care insurance
  • Retirement plan
  • Thrift Savings Plan, similar to a 401(k)
  • Flexible Spending Account
  • Employee Assistance Program
  • Personal leave days
  • Paid federal holidays
  • Flexible work schedules
  • Telework
  • Tuition reimbursement
  • Transportation subsidies
  • Uniform allowance
  • Health and wellness programs
  • Fitness centers
  • Employee training and developmental opportunities
  • Disabled veteran leave for eligible employees
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