Supervisory Transportation Security Officer

Transportation Security Administration•Greenville, NC

10h•Onsite

About The Position

This position is located at Pitt-Greenville Airport (PGV) with the Transportation Security Administration (TSA), Department of Homeland Security. The Supervisory Transportation Security Officer (STSO) mitigates actual and potential threats to civil aviation and other transportation modes. The role performs and supervises security screening functions, including the screening of people, property, and cargo, using established procedures, techniques, and technology. It also requires independent security-based decisions informed by intelligence, critical thinking, experience, observation, and passenger engagement. The STSO oversees checkpoint and/or baggage-screening operations, including equipment, staffing, scheduling, and personnel rotations. As a first-line supervisor, the position assigns work, sets priorities, reviews and evaluates performance, approves leave, coaches and develops employees, recommends corrective or disciplinary action, resolves routine problems, and coordinates with customers outside the immediate organization when needed. The STSO may supervise special program work and serve as the supervisor-in-charge of an assigned airport or other transportation terminal. The position is designated Emergency Essential, requiring the employee to remain in duty status during an emergency. Employees must meet and maintain medical and physical requirements for screening work, complete a favorable background investigation, obtain and maintain a Secret security clearance, and be available for various shifts and overtime as needed.

Requirements

Possess U.S. citizenship or be a U.S. national.
Be at least 18 years of age at the time of application.
Complete a favorable background investigation and obtain and maintain a Secret-level security clearance.
Pass pre-employment drug screening and be subject to post-employment random drug and alcohol testing.
Meet Selective Service registration requirements.
Be available to work various shifts and overtime as needed.
Meet and maintain medical and physical requirements for screening work, including the required medical examination and physical abilities assessment.
Be able to efficiently and thoroughly manipulate and lift baggage, containers, and other objects subject to security processing.
Be able to repeatedly lift and carry items weighing up to 50 pounds; squat, bend, and lean to inspect people and baggage or cargo; walk up to two miles during a shift; and stand for prolonged periods, such as three to four hours.
Meet the stated vision, hearing, and color-perception thresholds for screening work; color filters to enhance color discrimination are prohibited.
Unless previously completed, satisfactorily complete a one-year supervisory trial period.
Have at least one year of specialized experience equivalent to the E band level or above, typically related to Transportation Security Officer or Lead Transportation Security Officer duties.
Have at least six months of work-leader, team-leader, or supervisory experience demonstrating proficiency or potential proficiency in distributing workload, arranging employee training, maintaining work and administrative records, and resolving informal employee complaints or referring formal grievances.

Responsibilities

Conduct and supervise pre-board security screening of people and their carry-on and checked baggage or cargo.
Oversee day-to-day screening checkpoint and/or baggage-screening operations, including equipment, personnel, scheduling, and personnel rotations.
Participate in developing policies and procedures and recommend changes based on observations of work.
Participate in strategic planning, workforce planning, and succession-planning initiatives and prepare related reports and documents.
Develop critical-thinking skills and apply appropriate situational options and approaches to mitigate security threats.
Prepare communications such as morning briefings, checkpoint logs, reports, and other work-related documents.
Develop incident information and reports for law enforcement officers and superiors.
Assign work, set priorities, and review and evaluate subordinate employees’ work and performance.
Approve leave; coach and develop employees; and recommend corrective or disciplinary actions.
Resolve routine problems affecting organizational-unit objectives and coordinate with customers outside the immediate organization when required.
Supervise employees performing special-program work and serve as supervisor-in-charge of an assigned airport or other transportation terminal when required.

Benefits

Health, dental, vision, life, and long-term care insurance
Retirement plan
Thrift Savings Plan
Flexible Spending Account
Employee Assistance Program
Personal leave days
Paid federal holidays
Possible flexible work schedules, telework, tuition reimbursement, transportation subsidies, uniform allowance, health and wellness programs, and fitness centers
Employee training and developmental opportunities
Disabled veteran leave for eligible employees