Supervisory Transportation Security Officer

Transportation Security Administration•Green Bay, WI
•Onsite

About The Position

This position is located at Green Bay-Austin Straubel International Airport (GRB) with the Transportation Security Administration, Department of Homeland Security. The Supervisory Transportation Security Officer (STSO) mitigates actual and potential threats to civil aviation and other transportation modes. The role performs and supervises security functions related to screening people, property, and cargo, using applicable procedures, techniques, and technology. It also requires independent security-based decisions informed by intelligence, critical thinking, experience, observation, and passenger engagement. The STSO oversees daily screening checkpoint and/or baggage screening operations, including equipment, staffing, scheduling, and personnel rotation. The position also contributes to policy and procedure development, strategic and workforce planning, and preparation of reports and communications related to screening operations. As a first-line supervisor, the employee assigns and reviews work, evaluates performance, approves leave, develops employees, addresses routine workplace issues, and may supervise special programs or serve as supervisor-in-charge of an airport or other transportation terminal. This is an Emergency Essential position. The employee must remain in duty status during an emergency. The position requires availability for various shifts and overtime as needed, satisfactory completion of a one-year supervisory trial period unless previously completed, and the ability to meet and maintain medical and physical requirements for screening work.

Requirements

  • Possess U.S. citizenship or be a U.S. national.
  • Be at least 18 years of age at the time of application.
  • Complete a favorable background investigation and obtain and maintain a Secret-level security clearance.
  • Pass pre-employment drug screening and be subject to post-employment random drug and alcohol testing.
  • Meet Selective Service registration requirements.
  • Be available to work various shifts and overtime as needed.
  • Meet and maintain medical requirements for screening work, including a medical examination and physical abilities assessment.
  • Be able to manipulate and lift baggage, containers, and other objects subject to security processing, including repeatedly lifting and carrying items weighing up to 50 pounds.
  • Be able to squat, bend, and lean to inspect people and baggage or cargo; walk up to two miles during a shift; and stand for prolonged periods, such as three to four hours.
  • Meet stated distance and near vision thresholds, hearing thresholds, and color-perception requirements; color filters for enhancing color discrimination are prohibited.
  • Unless previously completed, satisfactorily complete a one-year supervisory trial period.
  • Have at least one year of specialized experience equivalent to the E band level or above, typically related to Transportation Security Officer or Lead Transportation Security Officer duties.
  • Have six months of experience as a work leader, team leader, or supervisor demonstrating proficiency or potential proficiency in distributing workload, training employees, maintaining work and administrative records, and resolving informal employee complaints or referring formal grievances.
  • Meet the qualification requirements by the vacancy announcement closing date.

Responsibilities

  • Conduct and supervise pre-board security screening of people and their carry-on and checked baggage or cargo.
  • Oversee daily checkpoint and/or baggage screening operations, including equipment, personnel, scheduling, and personnel rotation.
  • Participate in developing policies and procedures and recommend changes based on observations of work.
  • Participate in strategic planning, workforce planning, and succession planning initiatives, and prepare related reports and documents.
  • Develop critical-thinking skills and apply situational options and approaches to mitigate security threats.
  • Prepare communications such as morning briefings, checkpoint logs, reports, and other work-related documents.
  • Develop incident information and reports for law enforcement officers and superiors.
  • Assign work, set priorities, and review and evaluate employees’ work and performance.
  • Approve leave, coach and develop employees, and recommend corrective or disciplinary actions.
  • Resolve routine problems affecting organizational-unit objectives and coordinate with customers outside the immediate organization when required.
  • Supervise employees performing special program work and serve as supervisor-in-charge of an assigned airport or other transportation terminal when required.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long-term care insurance
  • Retirement plan
  • Thrift Savings Plan (similar to a 401(k))
  • Flexible Spending Account
  • Employee Assistance Program
  • Personal leave days
  • Paid federal holidays
  • Flexible work schedules may be available
  • Situational telework may be permitted under departmental policy
  • Tuition reimbursement
  • Transportation subsidies
  • Uniform allowance
  • Health and wellness programs
  • Fitness centers
  • Employee training and developmental opportunities
  • Disabled veteran leave for eligible federal employees
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