Supervisory Transportation Security Officer

Transportation Security Administration•Jackson, WY
•Onsite

About The Position

The Supervisory Transportation Security Officer (STSO) position is located at Jackson Hole Airport (JAC) with the Transportation Security Administration (TSA), Department of Homeland Security. The STSO mitigates actual and potential threats against civil aviation and other transportation modes and performs and supervises security screening functions involving people, property, and cargo. The position uses procedures, techniques, and technology to conduct screening and makes independent, security-based decisions using intelligence, critical thinking, experience, observation, and passenger engagement. The STSO oversees daily checkpoint and/or baggage-screening operations, including equipment, personnel, scheduling, and rotations. The role also contributes to policies, procedures, strategic and workforce planning, and operational reports and communications. As a first-line supervisor, the STSO assigns work, sets priorities, reviews performance, approves leave, develops employees, addresses routine problems, and may coordinate with external customers or serve as supervisor-in-charge of an airport or other transportation terminal. This is an Emergency Essential position, requiring the employee to remain in duty status if an emergency arises. Employees must be available for various shifts and overtime as needed, meet and maintain medical and physical requirements for screening work, and obtain and maintain a Secret security clearance. A one-year supervisory trial period may be required.

Requirements

  • Be a U.S. citizen or U.S. national and at least 18 years of age at the time of application.
  • Complete a favorable background investigation and obtain and maintain a Secret security clearance.
  • Pass pre-employment drug screening and be subject to post-employment random drug and alcohol testing.
  • Meet Selective Service registration requirements.
  • Be available to work various shifts and overtime as needed.
  • Meet and maintain medical requirements for screening work, including a medical examination and physical abilities assessment.
  • Be able to efficiently and thoroughly manipulate and lift baggage, containers, and other objects subject to security processing.
  • Be able to repeatedly lift and carry items weighing up to 50 pounds.
  • Maintain physical agility to squat, bend, and lean to inspect people and baggage or cargo; walk up to two miles during a shift; and stand for prolonged periods, such as 3–4 hours.
  • Meet stated vision, hearing, and color-perception thresholds; color filters for enhancing color discrimination are prohibited.
  • Complete a one-year supervisory trial period unless previously completed.
  • Have at least one year of specialized experience related to the duties of a Transportation Security Officer or Lead Transportation Security Officer, equivalent to the E band level or above.
  • Have at least six months of experience as a work leader, team leader, or supervisor demonstrating proficiency or potential in distributing and balancing workloads, training or arranging training, maintaining work and administrative records, and resolving informal employee complaints or referring formal grievances.
  • Meet the qualification requirements no later than the vacancy announcement closing date.

Responsibilities

  • Conduct and supervise pre-board security screening of people, carry-on and checked baggage, and cargo.
  • Oversee daily screening checkpoint and/or baggage-screening operations, including equipment, personnel, scheduling, and personnel rotations.
  • Participate in developing policies and procedures and recommend changes based on observations of work.
  • Participate in strategic planning, workforce planning, succession planning, and preparation of reports and documents for TSA and superiors.
  • Apply critical thinking to identify and mitigate security threats by evaluating situations and selecting appropriate approaches.
  • Prepare communications such as morning briefings, checkpoint logs, reports, and other work-related documents.
  • Develop incident information and reports for law enforcement officers and superiors.
  • Assign work, set priorities, and review and evaluate subordinate employees’ work and performance.
  • Approve leave, coach and develop employees, and recommend corrective or disciplinary actions.
  • Resolve routine problems affecting organizational-unit objectives and coordinate with customers outside the immediate organization when required.
  • Supervise employees performing special program work and serve as supervisor-in-charge of an assigned airport or other transportation terminal when required.

Benefits

  • Stay-in-place incentive for this duty location of up to $30,000 per year, paid in two installments every six months after completing the service agreement for the relocation incentive.
  • Retention incentive of 10% is authorized.
  • Federal employee benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.
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