Supervisory Transportation Security Officer

Transportation Security Administration•Hilton Head Island, SC
•Onsite

About The Position

This position is located at Hilton Head Airport (HXD) with the Transportation Security Administration (TSA), Department of Homeland Security (DHS). The Supervisory Transportation Security Officer (STSO) mitigates actual and potential threats against civil aviation and other transportation modes. The STSO performs and supervises security functions related to screening people, property, and cargo using established procedures, techniques, and technology, and makes independent security-based decisions using intelligence, critical thinking, experience, observation, and passenger engagement. The role includes first-line supervisory responsibilities, such as assigning work, setting priorities, reviewing and evaluating employee performance, approving leave, coaching and developing employees, recommending corrective or disciplinary actions, resolving routine problems, coordinating with external customers when needed, supervising special-program work, and serving as supervisor-in-charge of an assigned airport or other transportation terminal. This is an Emergency Essential position, requiring the employee to remain in duty status if an emergency arises. A one-year supervisory trial period must be completed unless previously satisfied.

Requirements

  • U.S. citizenship or U.S. national status.
  • At least 18 years of age at the time of application.
  • Favorable background investigation and ability to obtain and maintain a Secret-level security clearance.
  • Pass pre-employment drug screening and be subject to post-employment random drug and alcohol testing.
  • Selective Service registration, if required.
  • Availability to work various shifts and overtime as needed.
  • Meet and maintain medical requirements for screening work, including a medical examination and physical abilities assessment.
  • Ability to manipulate and lift baggage, containers, and other objects; repeatedly lift and carry items weighing up to 50 pounds; squat, bend, and lean; walk up to two miles during a shift; and stand for prolonged periods, such as three to four hours.
  • Meet specified vision, hearing, and color-perception thresholds; color filters for enhancing color discrimination are prohibited.
  • Complete a one-year supervisory trial period unless previously completed.
  • At least one year of specialized experience related to the duties of a Transportation Security Officer or Lead Transportation Security Officer, equivalent to the E band level or above.
  • Six months of work-leader, team-leader, or supervisory experience demonstrating proficiency or potential proficiency in distributing workloads, training employees, maintaining work and administrative records, and resolving informal employee complaints.

Responsibilities

  • Conduct and supervise pre-board security screening of people and their carry-on and checked baggage or cargo.
  • Oversee daily screening checkpoint and/or baggage screening operations, including equipment, personnel, scheduling, and personnel rotations.
  • Participate in developing policies and procedures and recommend changes based on observations of work.
  • Participate in strategic planning, workforce planning, succession planning, and preparation of related reports and documents.
  • Develop critical-thinking skills and apply situational options to identify and mitigate security threats.
  • Prepare morning briefings, checkpoint logs, reports, and other work-related communications and documents.
  • Develop incident information and reports for law enforcement officers and superiors.
  • Assign work, set priorities, and review and evaluate subordinates' work and performance.
  • Approve leave, coach and develop employees, and recommend corrective or disciplinary actions.
  • Resolve routine problems affecting organizational objectives and coordinate with customers outside the immediate organization when required.
  • Supervise employees performing special-program work and serve as supervisor-in-charge of an assigned airport or other transportation terminal.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long-term care insurance
  • Retirement plan
  • Thrift Savings Plan
  • Flexible Spending Account
  • Employee Assistance Program
  • Personal leave days
  • Paid federal holidays
  • Flexible work schedules
  • Situational telework may be permitted in accordance with departmental policy
  • Tuition reimbursement
  • Transportation subsidies
  • Uniform allowance
  • Health and wellness programs
  • Fitness centers
  • Employee training and developmental opportunities
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