Supervisory Transportation Security Officer

Transportation Security Administration•Little Rock, AR

5d•Onsite

About The Position

The Supervisory Transportation Security Officer (STSO) position is located at Bill and Hillary Clinton National/Adams Field with the Transportation Security Administration (TSA), Department of Homeland Security (DHS). The STSO mitigates actual and potential threats to civil aviation and other transportation modes by performing and supervising security functions related to screening people, property, and cargo. The role may include supervising Transportation Security Officers (TSOs) and Lead Transportation Security Officers (LTSOs), and requires independent, security-based decisions informed by intelligence, critical thinking, experience, observation, and passenger engagement. The position serves as a first-line supervisor. The supervisor assigns work and priorities; reviews and evaluates employee work and performance; approves leave; coaches and develops employees; recommends corrective or disciplinary actions; resolves routine problems; coordinates with customers outside the immediate organization when required; supervises employees performing special program work; and may serve as supervisor-in-charge of an assigned airport or other transportation terminal. This is an Emergency Essential position, requiring the employee to remain in duty status if an emergency arises. A one-year supervisory trial period must be completed unless previously satisfied.

Requirements

U.S. citizenship or U.S. national status.
At least 18 years of age at the time of application.
Favorable background investigation and ability to obtain and maintain a Secret-level security clearance.
Pass pre-employment drug screening and submit to post-employment random drug and alcohol testing.
Selective Service registration, if required.
Availability to work various shifts and overtime as needed.
Meet and maintain medical requirements for screening work, including a medical examination and physical abilities assessment.
Ability to manipulate and lift baggage, containers, and other objects; repeatedly lift and carry items weighing up to 50 pounds; squat, bend, and lean; walk up to two miles during a shift; and stand for prolonged periods, such as three to four hours.
Meet specified corrected distance and near vision thresholds, hearing thresholds, and color-perception requirements; color filters to enhance color discrimination are prohibited.
Complete a one-year supervisory trial period unless previously completed.
At least one year of specialized experience equivalent to the E band level or above, typically related to Transportation Security Officer or Lead Transportation Security Officer duties.
Six months of experience as a work leader, team leader, or supervisor demonstrating proficiency or potential proficiency in distributing and balancing workloads, training or arranging training, maintaining work and administrative records, and resolving informal employee complaints or referring formal grievances.
Meet qualification requirements by the vacancy announcement closing date.

Responsibilities

Conduct and supervise pre-board security screening of people and their carry-on and checked baggage or cargo.
Oversee checkpoint and/or baggage-screening operations, including equipment, personnel, scheduling, and personnel rotation.
Participate in developing policies and procedures and recommend changes based on observations of work.
Participate in strategic planning, workforce planning, succession planning, and preparation of reports and other documents for TSA and superiors.
Develop critical-thinking skills and apply situational options and approaches to mitigate security threats.
Prepare communications such as morning briefings, checkpoint logs, reports, and work-related documents.
Develop incident information and reports for law enforcement officers and superiors.
Assign work, set priorities, and review and evaluate subordinates’ work and performance.
Approve leave, coach and develop employees, and recommend corrective or disciplinary actions.
Resolve routine problems affecting organizational objectives and coordinate with external customers when required.
Supervise employees performing special program work and serve as supervisor-in-charge of an assigned airport or other transportation terminal when required.