Supervisory Transportation Security Officer

Transportation Security Administration•Middletown, PA
•Onsite

About The Position

The Supervisory Transportation Security Officer (STSO) position is located at Harrisburg International Airport (MDT) with the Transportation Security Administration (TSA), Department of Homeland Security. The STSO mitigates actual and potential threats to civil aviation and other transportation modes and performs and supervises security screening functions involving people, property, and cargo. The role includes making independent, security-based decisions using intelligence, critical thinking, experience, observation, and passenger engagement. The STSO oversees day-to-day screening checkpoint and/or baggage screening operations, including equipment, personnel, and scheduling. The position contributes to policy and procedure development, strategic and workforce planning, and preparation of briefings, logs, reports, and other work-related documents. It also involves developing incident information for law enforcement officers and superiors. As a first-line supervisor, the STSO assigns work, sets priorities, reviews performance, approves leave, coaches and develops employees, recommends corrective or disciplinary actions, resolves routine problems, and coordinates with external customers when required. The supervisor may oversee employees performing special program work and serve as the supervisor-in-charge of an airport or other transportation terminal. This is an Emergency Essential position; the employee must remain in duty status during an emergency. The role requires availability for various shifts and overtime as needed, as well as satisfaction of medical and physical requirements for screening work.

Requirements

  • U.S. citizenship or U.S. national status.
  • At least 18 years of age at the time of application.
  • Favorable background investigation and ability to obtain and maintain a Secret-level security clearance.
  • Pass pre-employment drug screening and submit to post-employment random drug and alcohol testing.
  • Selective Service registration, if applicable.
  • Availability to work various shifts and overtime as needed.
  • Meet and maintain medical requirements for screening work, including a medical examination and physical abilities assessment.
  • Ability to manipulate and lift baggage, containers, and other objects; repeatedly lift and carry items weighing up to 50 pounds; squat, bend, and lean; walk up to two miles during a shift; and stand for prolonged periods, such as three to four hours.
  • Meet specified vision, hearing, and color-perception thresholds; color filters for enhancing color discrimination are prohibited.
  • Complete a one-year supervisory trial period unless previously completed.
  • At least one year of specialized experience equivalent to the E band level or above, typically related to Transportation Security Officer or Lead Transportation Security Officer duties.
  • Six months of experience as a work leader, team leader, or supervisor demonstrating proficiency or potential proficiency in distributing workload, arranging or providing employee training, maintaining work and administrative records, and resolving informal employee complaints or referring formal grievances.
  • Meet the qualification requirements no later than the vacancy announcement closing date.

Responsibilities

  • Conduct and supervise pre-board security screening of people, carry-on and checked baggage, and cargo.
  • Oversee daily checkpoint and/or baggage screening operations, including equipment, personnel, and personnel scheduling and rotation.
  • Participate in developing policies and procedures and recommend changes based on observations of work.
  • Participate in strategic planning, workforce planning, succession planning, and preparation of related reports and documents.
  • Continuously develop critical-thinking skills to identify and mitigate security threats using appropriate situational options and approaches.
  • Prepare morning briefings, checkpoint logs, reports, and other work-related communications and documents.
  • Develop incident information and reports for law enforcement officers and superiors.
  • Assign work, set priorities, and review and evaluate subordinate employees’ work and performance.
  • Approve leave, coach and develop employees, and recommend corrective or disciplinary actions.
  • Resolve routine problems affecting organizational-unit objectives and coordinate with customers outside the immediate organization when required.
  • Supervise employees performing special program work and serve as supervisor-in-charge of an assigned airport or transportation terminal when required.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long-term care insurance
  • Retirement plan
  • Thrift Savings Plan (similar to a 401(k))
  • Flexible Spending Account
  • Employee Assistance Program
  • Personal leave days
  • Paid federal holidays
  • Flexible work schedules may be available
  • Situational telework may be permitted under departmental policy
  • Tuition reimbursement
  • Transportation subsidies
  • Uniform allowance
  • Health and wellness programs
  • Fitness centers
  • Employee training and developmental opportunities
  • Disabled veteran leave for eligible employees
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