Supervisory Social Worker (Program Coordinator)

Veterans Health Administration • Martinez, CA

7d • Onsite

About The Position

The incumbent serves as the Supervisory Social Worker (Program Coordinator) for Social Work Service (SWS) Education and Training, Quality Management, Clinical Competency, and the Social Worker Internship Program at the Northern California VA Health Care System. The position independently manages, coordinates, and maintains these complex programs in alignment with SWS and VAMC goals and missions. The incumbent reviews, monitors, analyzes, plans, and assesses programs; leads project activities related to planning, development, and implementation; and provides program and technical assistance to SWS programs and university interns.

The position oversees staff training, quality management, clinical competency, internship coordination, policies and procedures, accreditation, emergency management, and data and workload management. It also involves supervising staff, coordinating with internal and external partners, maintaining program documentation and resources, and representing SWS in committees and work groups.

Requirements

• Master's degree in social work from a school fully accredited by the Council on Social Work Education (CSWE); a doctoral degree may not substitute for the master's degree.
• Licensed or certified by a state to independently practice social work at the master's degree level.
• Proficient in spoken and written English.
• One year of experience equivalent to the GS-12 grade level, demonstrating advanced practice skills, judgment, and progressively greater professional competency.
• Licensed or certified at the advanced practice level and able to provide supervision for licensure.
• Skill in coordinating and implementing one or more specialty programs across a facility.
• Skill in local policy and practice development, procedures, and/or practice guidelines for the program.
• Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program areas.
• Ability to collaborate with internal and external partners to further program goals and enhance patient-centered care.
• Ability to provide the full range of supervisory duties, including work assignments, performance evaluations, staff selection and training, and recommendations concerning awards, advancements, and disciplinary action.
• Ability to oversee fiscal matters, forecast resource and equipment needs, and administer an allocated budget.
• Knowledge of organizational structure and its impact on program operations.
• Must possess a valid, unrestricted state-issued driver's license.
• Must be a U.S. citizen, subject to the stated exception for non-citizens when qualified citizens cannot be recruited under VA policy.
• Must pass a pre-employment physical examination and background/security investigation; selected applicants are subject to required drug testing and onboarding requirements.
• Must participate in the seasonal influenza vaccination program.
• Must serve a one- or two-year trial period.
• Must submit a transcript with the application; foreign education requires a Certificate of Foreign Equivalency with the transcript.

Nice To Haves

• Certification or other post-master's degree training from a nationally recognized professional organization or university, including a defined curriculum or course of study and internship, or equivalent supervised professional experience.

Responsibilities

• Plan and lead pre-licensed training groups, including setting guidelines and performance expectations.
• Provide continuing education units for educational presentations and provide or coordinate SWS training.
• Report staff mandatory-training completion, assess staff training needs, and provide appropriate training.
• Ensure training and certification meet BBS and national requirements.
• Develop and assist with Patient Centered Care projects and Lean training.
• Plan and track SWS quality measures; coordinate data for SWS and VAMC; liaise with DSS and QM; and track program performance measures.
• Present data outcomes to SWS, VAMC, and VISN, as required.
• Complete and submit annual reviews, annual plans, and quarterly reports to SW and QM.
• Ensure compliance with privacy requirements and educate staff about changes.
• Coordinate internship placement sites and field instructors; lead intern training groups; and liaise with graduate school coordinators, staff, and interns.
• Coordinate disciplinary action reviews as needed and manage internship stipend funds.
• Assist in developing program policies and procedures and social-work-related Medical Center Memorandums; coordinate their updates and tracking for SWS.
• Represent SWS on related committees and work groups and provide community education and outreach as needed.
• Prepare reports and statistics for Social Work, VAMC, VISN, and national VA.
• Manage and control data used for workload and productivity, including event capture and CPT coding, for day-to-day program operations and evaluation.
• Oversee the vesting process for SWS and maintain SharePoint, the SWS website, and related written materials.
• Maintain competency folders according to VA standards and conduct ongoing completeness reviews.
• Develop and monitor a peer-review program and audit medical records for appropriate documentation.
• Serve on the Medical Records Committee; develop templates and forms and ensure consistency among and within programs.
• Ensure programs meet Joint Commission and other regulatory standards; lead coordination of accreditation activities and required visits; and ensure documentation meets accreditation standards.
• Serve as the SWS Emergency Management Coordinator, attend appropriate facility meetings, and train staff on emergency management and safety in conjunction with Emergency Management.
• Assist in developing and maintaining a safety risk assessment program.
• Provide SWS orientation for new employees, create and present SWS-related topics, and coordinate additional presenters.
• Operate a motor vehicle as required for the position.
• Provide supervision, including assigning work, evaluating performance, selecting staff, training, and recommending awards, advancements, or disciplinary action.
• Oversee fiscal matters for supervised functions, including fund controls, contracts, and equipment expenditures; forecast resource and equipment needs; and administer the allocated budget.

Benefits

• Federal employee benefits package for employees and their families.
• Potential credit toward annual leave accrual based on prior work or military service, subject to request and approval before appointment and not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior