Supervisory Social Worker (Program Coordinator Outpatient)

Veterans Health Administration • Tuskegee, AL

1d • Onsite

About The Position

The incumbent serves as the Supervisory Social Worker (Program Coordinator Outpatient) for Outpatient Clinic Mental Health and the Workplace Violence Prevention Program at the Central Alabama VA Health Care System, a large multi-site facility with two campuses and seven community clinics. The role oversees clinical and administrative duties for the outpatient clinic and is a key member of Mental Health’s clinical leadership team. The position reports directly to the Deputy Associate Chief of Staff for Mental Health.

The incumbent ensures compliance with federal, national, and local regulatory policy and accreditation requirements. Responsibilities include supporting strategic planning, budget oversight, staff recruitment and management, and quality assurance. The role oversees clinical and administrative performance measures; develops improvement plans for quality measures, access, and medical-service delivery; establishes program monitors and outcome measurements using data-driven quality assurance; and oversees Veteran complaints and issues.

The position also contributes to program goals, policies, and procedures consistent with VA directives; supports liaison with affiliated schools on medical teaching issues and provider appointments; participates in staff performance appraisals and disciplinary matters; and contributes to clinical teaching, supervision, and staff training. It supervises professional mental health staff and other clinical and administrative personnel as assigned. Other administrative duties may be assigned by the Deputy Associate Chief of Staff or Associate Chief of Staff for Mental Health.

Work schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m. The work is primarily indoors in areas with adequate heat, light, and ventilation. Work is primarily sedentary, with some walking, standing, bending, and carrying light items such as papers, files, manuals, and records.

Requirements

• U.S. citizenship; non-citizens may be appointed only when qualified citizens cannot be recruited in accordance with VA policy.
• Master's degree in social work from a school fully accredited by the Council on Social Work Education (CSWE).
• Proficiency in spoken and written English.
• State licensure or certification to independently practice social work at the advanced practice level.
• One year of experience equivalent to the GS-12 grade level, demonstrating advanced practice skills in a specialty area or administration and progressively greater professional competency and judgment.
• Advanced-practice-level licensure or certification and ability to provide supervision for licensure.
• Ability to independently organize work, set priorities, and meet multiple deadlines.
• Skill in supervisory duties including clinical supervision, consultation, negotiation with other departments, and quality improvement.
• Ability to ensure supervised social workers provide clinical social work services.
• Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues accurately and promptly.
• Ability to analyze organizational and operational problems, develop and implement solutions for efficient operations, and use data to manage workload, quality, performance, and productivity.
• Ability to provide staff training and development.
• Submit a transcript if relying on education to meet all or part of the qualifications.
• Meet applicable pre-employment conditions, including background/security investigation; designated and/or random drug testing may be required.
• Register for Selective Service if male and born after December 31, 1959.
• Complete a probationary period if required.
• Complete the online onboarding process if selected.

Nice To Haves

• Certification or post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum or course of study and internship, or equivalent supervised professional experience.

Responsibilities

• Oversee clinical and administrative performance measures for the outpatient clinic.
• Assist with strategic planning, budget oversight, and resource management.
• Assist in developing systematic improvement plans for quality measures, access, and medical-service delivery.
• Support liaison activities with affiliated schools regarding medical teaching issues and provider appointments.
• Establish program monitors and outcome measurements using data-driven quality assurance processes.
• Ensure medical staff comply with applicable federal and state laws.
• Oversee management of Veteran complaints and issues.
• Contribute to developing program goals and objectives that meet VHA Mental Health requirements.
• Participate in staff performance appraisals and address disciplinary issues.
• Participate in clinical teaching and supervision.
• Help oversee appropriate mental health training for staff involved in patient care.
• Contribute to developing policies and procedures consistent with VA directives.
• Supervise the hiring of professional mental health staff.
• Directly supervise assigned clinical and administrative personnel in accordance with the approved Mental Health Organizational Chart.
• Perform other administrative duties as assigned by the Deputy Associate Chief of Staff or Associate Chief of Staff for Mental Health.

Benefits

• Comprehensive federal employee benefits package, with access to benefits for employees and their families; specific eligibility depends on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior