Supervisory Risk Manager
About The Position
Serve as direct supervisor relative to all sales and trade-related activities for the complexes assigned. The SRM role is critical to the first line of defense and leading the firm’s efforts for successfully protecting the RBC WM brand and managing the risk inherent in the activities conducted by the Firm’s complex/branch employees and clients. The SRM is responsible for effectively supervising the daily, weekly, monthly and periodic business activities performed by FAs and support staff in the field as well as performing oversight of certain supervisory activities that will remain the responsibilities of complex/branch management. The SRM position aligns with overall business strategic imperatives by way of conducting required supervision that allows for identification of potentially problematic activities in their earliest stages and ensuring corrective action to protect and ultimately increase RBC’s and the field’s reputation and productivity.
Requirements
- 3-5 years of direct supervisory experience in a broker/dealer
- Series 7, 63/65 or 66 and Series 8 or 9/10 or an equivalent combination. Other licenses may be required
- Excellent understanding of the stock market, investments and investment programs
- Comprehensive and in-depth knowledge of investment products and strategies and their suitability for clients based on investment objectives, risk tolerance and financials
- An understanding of the securities industry’s regulatory environment and related policies and procedures
Nice To Haves
- Strong and proven verbal and written communications skills
- Very strong inter-personal skills
- Ability to balance the need for identifying and resolving difficult sales practice violations with maintaining a strong professional partnership with field employees – especially field leadership (ability to be tough but fair)
- Proven ability and temperament to handle difficult people, situations and conflict
Responsibilities
- Review daily trade and periodic activity via the trade blotter and conduct necessary investigation and follow-up as warranted; review all related supervisory reports
- Review and approve new accounts and account updates to client and account profiles
- Perform account triage and in-depth analysis for monthly account reviews and work with field management to ensure client contact and action steps are completed, and corrective action is implemented as warranted
- Perform analysis on Inactive advisory accounts, work with field management on a recommended course of action that confirms the client’s best interests are being served
- Assess risk in all areas of responsibility and escalate potential problems and concerns to the appropriate parties; monitor issue through resolution
- Work with complex management on systemic weaknesses that pose risk to ensure corrective measures are implemented to improve behaviors
- Work with corporate and field personnel to investigate and resolve potential sales practice issues
- Maintain a high level of confidentiality in accordance with department, Firm and enterprise standards
Benefits
- 401(k) program with company-matching contributions
- health, dental, vision, life, disability insurance
- paid-time off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
