Supervisory Nurse (Case Management)

Military Treatment Facilities under DHA•El Paso, TX
•Onsite

About The Position

This Supervisory Nurse (Case Management) position is located at William Beaumont Army Medical Center in El Paso, Texas. The role conducts comprehensive clinical interviews with patients and, when warranted, family members, and gathers relevant information from healthcare agencies, medical providers, and resource programs. It plans and oversees subordinate staff work, establishes and adjusts short-term priorities, and schedules work. The position also provides consultations, training, and briefings to healthcare staff on Case Management policies and procedures, and identifies ways to improve patient access, reduce administrative burdens, and increase cost effectiveness. The incumbent ensures compliance with case management standards of practice and proposes administrative changes to address problems or concerns. The position requires a current, unrestricted professional nursing license and qualifying professional nursing experience, including leadership of case management operations and supervision and evaluation of nursing staff. It is a Direct Hire Solicitation and is designated as inclement-weather essential, emergency essential, and mission essential. Irregular hours, on-call work, and reporting during emergencies or contingency operations may be required.

Requirements

  • A degree or diploma from an accredited professional nursing educational program, unless eligible for the stated federal-employee exemption.
  • A current, active, full, and unrestricted professional nurse license or registration from a U.S. state, the District of Columbia, Puerto Rico, or a U.S. territory, and successful completion of the National Council Licensure Examination; the stated federal-employee exemption has alternative requirements.
  • At least one year of professional nursing experience that includes leading case management operations, supervising and evaluating nursing staff, coordinating patient care, conducting comprehensive assessments, ensuring compliance with standards, and implementing process improvements.
  • Qualification must be based on experience; education cannot substitute for the required experience.
  • Must obtain and maintain current Basic Life Support (BLS) certification through the American Red Cross or American Heart Association.
  • Must fulfill non-privileged professional credential requirements.
  • Must consent to seasonal influenza vaccination or provide a recognized exemption; immunization screening is required, including Hepatitis B immunization for direct patient contact.
  • Subject to background investigation and personnel security investigation; pre-employment screening and random drug testing are required.
  • A one-year supervisory probationary period is required; an additional one-year probationary period applies if the selectee has not previously met that requirement.
  • Must provide proof of U.S. citizenship.
  • May be required to work irregular hours, including evenings, weekends, and holidays, and to work on call.
  • Must report to work during severe weather, contingency operations, natural disasters, and other emergencies as required.
  • Foreign nursing school graduates must provide official certification from the Commission on Graduates of Foreign Nursing Schools.
  • Foreign education used to meet qualifications must be evaluated as equivalent to U.S. accredited education, or receive full credit at a U.S.-accredited college or university.

Responsibilities

  • Conduct comprehensive clinical interviews with patients and family members as warranted.
  • Collect relevant data from healthcare agencies, medical providers, and resource programs.
  • Plan subordinate work, set and adjust short-term priorities, and prepare schedules for completion of work.
  • Conduct consultations, training sessions, and briefings to educate healthcare staff on Case Management policies and procedures.
  • Identify strategies to improve patient access, reduce administrative burdens, and improve healthcare delivery cost effectiveness.
  • Ensure guidelines comply with case management standards of practice and propose administrative changes to address identified problems or concerns.
  • Lead case management operations, supervise and evaluate nursing staff, coordinate patient care, conduct comprehensive assessments, and implement process improvements.
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