Supervisory Medical Technician

Veterans Health Administration • Lake City, FL

21h • Onsite

About The Position

The Supervisory Medical Technician performs the full range of supervisory duties for the Phlebotomy section of the Lake City VA Medical Center laboratory. Duties include assigning work, evaluating performance, recommending appointments, awards and advancement, issuing disciplinary actions, and identifying continuing education and training needs. The position trains staff and students, assesses competency, supports timely specimen delivery and patient care, and helps ensure compliance with accrediting and regulatory requirements.

The work schedule is 7:30 a.m. to 4:00 p.m., Monday through Friday, with rotational weekends and holidays. This is not a virtual position. The full performance level is GS-6; the vacancy may be filled at GS-8. Relocation and recruitment incentives are not authorized.

Requirements

• U.S. citizenship, subject to the stated exception for appointments when qualified citizens cannot be recruited under applicable law.
• Proficiency in spoken and written English.
• Meet the applicable educational requirements for certification.
• Currently hold an MLT certification from the American Society of Clinical Pathology (Board of Certification or Board of Registry), American Medical Technologists, or American Association of Bioanalysts.
• One year of progressively complex experience equivalent to the GS-07 grade level, in addition to the basic requirements.
• Demonstrate interpersonal and conflict-resolution skills for communicating effectively with employees and customers.
• Ability to develop training plans and coordinate staff development.
• Ability to perform the full range of supervisory duties, including work assignment, performance evaluations, staff selection, and recommendations for awards, advancements, and disciplinary actions.
• Ability to develop procedures for new tests and modify existing procedures and methods to resolve complex and difficult problems.
• Meet the position's physical requirements, including moderate lifting and carrying of 15–44 pounds, ability to distinguish basic colors, hearing (hearing aid permitted), standing for six hours, and good distance vision in one eye.
• Complete required pre-employment screening and onboarding, including a background/security investigation and urinalysis if tentatively selected for a testing-designated position.
• Participate in the seasonal influenza vaccination program as a VA health care personnel requirement.
• Serve a one- or two-year trial period.

Nice To Haves

• At least two years of experience as a lead or supervisor.

Responsibilities

• Interview and select personnel as required.
• Assign staff to support optimum patient care and timely specimen delivery.
• Ensure employees carry out their work assignments and assign team functions to meet routine and unusual deadlines and priorities.
• Train students and new employees in phlebotomy techniques, safety procedures, specimen handling, and urine drug screen collection.
• Perform competency assessments and document training activities to meet agency accrediting requirements.
• Use the outpatient laboratory workflow system to monitor patient waiting times and adjust staffing to meet or exceed goals.
• Prepare employee schedules, monitor attendance, and coordinate leave requests to ensure coverage.
• Maintain current knowledge of procedures, policies, and directives and answer employee questions.
• Resolve formal and informal complaints from employees and patients.
• Complete performance evaluations and recommend appointments, awards, advancements, and disciplinary actions.
• Ensure compliance with accrediting agency and regulatory requirements, participate in preparation for regulatory inspections, monitor pre-analytical process quality, and initiate corrective action.
• Develop policies and procedures, manage document control, and develop performance standards, position descriptions, and functional statements.
• Provide orientation and competency assessment for assigned staff and maintain effective interdepartmental relations.

Benefits

• Federal employee benefits package available to eligible employees and their families.
• Potential credit toward annual leave accrual for prior federal service or military service, subject to request and approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed