Supervisory IT Specialist (PLCYPLN)

Military Treatment Facilities under DHA•Bethesda, MD

About The Position

The Deputy Chief Information Officer (DCIO) serves as a senior information technology leader for Walter Reed National Military Medical Center (WRNMMC), supporting the Chief Information Officer. The role provides enterprise-level leadership and oversight of IT programs, services, infrastructure, applications, and workforce. The position is mission essential and requires reporting to or remaining at work during severe weather or other emergency situations to support mission operations. Shift hours are 0600–1800, with possible weekend or after-hours support. The position is a Direct Hire Authority solicitation for appointment to the competitive service.

Requirements

  • One year of specialized experience reviewing and evaluating IT programs, plans, and emerging issues to identify required actions or organizational recommendations, and making decisions that guide the development, administration, and improvement of IT and cybersecurity architecture, infrastructure, and capabilities. This experience must be at the GS-13 level or equivalent.
  • IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving competencies.
  • Must meet the qualification requirement using experience alone; education cannot substitute for the required experience.
  • Must be able to obtain and maintain eligibility for a Secret security clearance or access for the duration of employment.
  • A background investigation and credit check are required; appointment may be subject to a suitability or fitness determination.
  • Must provide proof of U.S. citizenship.
  • The position requires a one-year supervisory probationary period.
  • The incumbent must report to work or remain at work as scheduled during severe weather or other emergency situations to support mission operations.
  • Direct deposit of pay is required.

Responsibilities

  • Assist the Chief Information Officer in providing enterprise-level leadership, strategic direction, and oversight for IT programs, services, infrastructure, applications, and workforce.
  • Develop, implement, and evaluate IT governance, strategic plans, policies, standards, architectures, and performance measures that align IT investments and services with organizational mission requirements.
  • Lead cybersecurity, information assurance, risk-management, privacy, contingency-planning, and continuity-of-operations activities; identify IT and cyber risks; and recommend or direct corrective actions.
  • Plan and manage IT modernization efforts, including infrastructure, network, cloud, application, data, interoperability, automation, and lifecycle-management initiatives.
  • Advise senior leaders on IT operational readiness, service delivery, cybersecurity posture, technology investments, resource requirements, and risks to mission execution.
  • Manage or oversee IT resources, including budget formulation and execution, workforce planning, acquisition and contract support, vendor performance, and prioritization of IT requirements.
  • Lead and coordinate multidisciplinary technical teams and work with senior military and civilian leaders, stakeholders, customers, contractors, and partners to resolve complex IT issues and enhance services.

Benefits

  • The federal government provides a comprehensive benefits package for employees and their families; specific eligibility depends on position type.
  • Recruitment or relocation incentives may be authorized for highly qualified candidates.
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