Supervisory Immigration Services Officer

Citizenship and Immigration Services•Edmond, OK

About The Position

The Supervisory Immigration Services Officer directs adjudications and naturalization programs and manages administrative immigration programs, activities, and operations within a USCIS Field Office. The officer represents the Field Office in conferences and meetings and independently manages operational immigration programs and administrative support functions. The role administers immigration benefits and services, including citizenship applications, family- and employment-based petitions, and registration, while safeguarding national security and ensuring the integrity of the immigration system. The officer directs adjudications and naturalization functions in accordance with USCIS program objectives and policies and guidance from higher-level supervisors. The position plans and prioritizes subordinate work, establishes completion targets, evaluates and develops performance standards, and assesses subordinate supervisors' performance. It also oversees Field Office administrative functions, including personnel management, labor relations, training, financial management, facilities, property management, health and safety, and emergency preparedness. Selected candidates must attend and successfully complete the approximately 5–6 week USCIS Immigration Service Officer Basic (ISO BASIC) Training Program in Charleston, South Carolina. The position is considered essential for reporting to work when the facility might otherwise be closed.

Requirements

U.S. citizenship or U.S. nationality.
Successfully pass a background investigation, including financial disclosure, and pass drug screening.
For applicants not currently employed by USCIS, meet the residency requirement: for three of the five years immediately before applying, have resided in the United States, worked overseas as a U.S. Government employee in a Federal or Military capacity, or been a dependent of a U.S. Federal or Military employee serving overseas.
For current Federal employees, have served 52 weeks at the lower grade or equivalent grade band in Federal service by the stated deadline.
At the GS-14 level, possess one year of specialized experience equivalent to at least GS-13, including technical and administrative oversight of subordinates administering immigration benefits and services; administrative or logistical support related to safeguarding national security and immigration-system integrity; analysis and implementation of program goals and objectives, long-range work plans, and actions to achieve them; and oversight of Field Office administrative functions.
Complete any required 12-month supervisory/managerial probationary period and appropriate supervisory training course within one year of assignment.
Successfully complete the USCIS Immigration Service Officer Basic Training Program; failure to meet the minimum exam average may result in removal from the position.
Males born after December 31, 1959, must be registered with the Selective Service.

Responsibilities

Independently manage operational immigration programs and activities and Field Office administrative support functions.
Administer immigration benefits and services, including citizenship applications, family- and employment-based petitions, and registration.
Safeguard national security in the adjudication of immigration benefits and ensure the integrity of the immigration system.
Direct adjudications and naturalization programs in accordance with USCIS objectives, policies, and higher-level supervisory guidance.
Plan subordinate work, set and adjust short-term priorities, establish target completion dates, develop and evaluate performance standards, and assess subordinate supervisors' performance.
Oversee Field Office administrative functions, including personnel management, labor relations, training, financial management, facilities, property management, health and safety, and emergency preparedness.
Represent the Field Office in conferences and meetings.
Attend and successfully complete the USCIS Immigration Service Officer Basic Training Program.