Supervisory Immigration Services Officer (Field Office Director)

Citizenship and Immigration Services•Charlotte, NC
•Onsite

About The Position

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Supervisory Immigration Services Officer (Field Office Director), you will direct the adjudications and naturalization programs and manage all administrative immigration programs, activities and operations within a USCIS Field Office and represent the Field Office in conferences and meetings. Independently manage all operational immigration programs and activities as well as all administrative support functions in a Field Office. Administer immigration benefits and services including the processing of citizenship applications, family and employment-based petitions and registration. Safeguard national security in the adjudications of immigration benefits; and ensure the integrity of the immigration system. Direct the adjudications and naturalization programs and related functions in accordance with broad program objectives and policies established by United States Citizenship and Immigration Services and higher level supervisors. Plan work to be completed by subordinates, set and adjust short-term priorities, and set target dates for work completion and evaluate and develop performance standards and assess work performance of subordinate supervisors. Manage oversight for Field Office administrative functions, such as personnel management, labor relations, training, financial management, facilities, property management, health and safety, and emergency preparedness.

Requirements

  • Must be a U.S. Citizen or U.S. National.
  • Successfully pass a Background Investigation including financial disclosure.
  • Must pass a drug screening.
  • Males born after 12/31/1959 must be registered with the Selective Service.
  • Residency Requirement: Candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.
  • One (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.
  • Experience performing ALL of the following duties: Providing technical and administrative oversight to subordinates engaged in programs administering immigration benefits and services, processing citizenship applications and family and employment-based petitions and registration.
  • Experience performing ALL of the following duties: Providing administrative or logistical support to subordinates engaged in safeguarding national security in the adjudications of immigration benefits; and ensuring the integrity of the immigration system.
  • Experience performing ALL of the following duties: Analyzing and implementing issues related to the establishment of program goals and objectives and establishing long-range work plans and determining the actions necessary to accomplish these objectives.
  • Experience performing ALL of the following duties: Manage oversight for Field Office administrative functions, such as personnel management, labor relations, training, financial management, facilities, property management, health and safety, and emergency preparedness.

Nice To Haves

  • Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service.
  • Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

  • Independently manage all operational immigration programs and activities as well as all administrative support functions in a Field Office.
  • Administer immigration benefits and services including the processing of citizenship applications, family and employment-based petitions and registration.
  • Safeguard national security in the adjudications of immigration benefits; and ensure the integrity of the immigration system.
  • Direct the adjudications and naturalization programs and related functions in accordance with broad program objectives and policies established by United States Citizenship and Immigration Services and higher level supervisors.
  • Plan work to be completed by subordinates, set and adjust short-term priorities, and set target dates for work completion and evaluate and develop performance standards and assess work performance of subordinate supervisors.
  • Manage oversight for Field Office administrative functions, such as personnel management, labor relations, training, financial management, facilities, property management, health and safety, and emergency preparedness.
  • Providing technical and administrative oversight to subordinates engaged in programs administering immigration benefits and services, processing citizenship applications and family and employment-based petitions and registration.
  • Providing administrative or logistical support to subordinates engaged in safeguarding national security in the adjudications of immigration benefits; and ensuring the integrity of the immigration system.
  • Analyzing and implementing issues related to the establishment of program goals and objectives and establishing long-range work plans and determining the actions necessary to accomplish these objectives.

Benefits

  • health, dental, vision, life, and long-term care insurance
  • retirement plan
  • Thrift Savings Plan [similar to a 401(k)]
  • Flexible Spending Account
  • Employee Assistance Program
  • personal leave days
  • paid federal holidays
  • flexible work schedules
  • telework
  • tuition reimbursement
  • transportation subsidies
  • uniform allowance
  • health and wellness programs
  • fitness centers
  • employee training and developmental opportunities
  • Disabled veteran leave
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