Supervisory Financial Specialist

Army National Guard Units•New Castle, DE

19h

About The Position

This is a National Guard Title 5 Excepted Service position in the Delaware United States Property and Fiscal Office, National Guard. The Supervisory Financial Specialist manages and supervises financial pay operations for USPFO customers, including Military Pay, Civilian Pay, Accounts Payable, and Travel Pay. The role develops policies and procedures tailored to each command and ensures operations adapt to changing priorities, missions, and requirements. The position oversees payroll processing, pay-system problem resolution, financial analysis, operational reviews, audits, training, and customer service. It works with internal and external stakeholders to ensure accurate payments, compliance with Department of Defense guidance and policies, and continual improvement of pay processes. The employee supervises personnel, supports staff development, and participates in management planning and policy discussions. The position is designated as Essential Personnel and may require duty in preparation for or response to a state emergency or disaster declaration. Irregular and overtime hours may be required. The employee must obtain and maintain a Secret security clearance within one year of hire and complete Financial Management Level Two Certification within 24 months of appointment, along with required continuing education to maintain certification.

Requirements

Must have at least one year of specialized experience equivalent to GS-11, including technical and administrative skills in Military Pay, Civilian Pay, Accounts Payable, and Travel Pay.
Must have experience applying statutes, laws, Department of Defense directives, finance regulations, and financial management and operating procedures concerning payments and entitlements for military personnel, civilian personnel, vendors, and travelers.
Must have experience managing pay systems supporting Military Services and Defense Agencies and identifying program weaknesses.
Must have experience with payroll transactions, reporting requirements and documents, database applications, pay schedules and entitlements, and analyzing data to identify trends.
Must have knowledge of the DFAS mission, functions, operations, and relationships with other agencies sufficient to respond to inquiries and task organizations for information.
Must have experience with organizational techniques, systems, and procedures for management and productivity improvement studies and management controls related to pay programs.
Must have supervisory experience managing the work function, including leading, directing, and assigning work to personnel.
Must obtain and maintain a Secret security clearance within one year of hire.
Must complete Financial Management Level Two Certification within 24 months of appointment and meet continuing education requirements every two years to sustain the certification level.
Must meet the definitions of specialized and supervisory experience by the closing date of the position advertisement.
Must be a U.S. citizen.
Males born after December 31, 1959, must be registered for Selective Service.
Must participate in direct deposit.
May be required to successfully complete a trial period.
Must be able to serve as Essential Personnel and may be required to work irregular or overtime hours for operational needs or contingencies.

Responsibilities

Supervise personnel, including selecting or recommending candidates, setting and communicating performance standards, evaluating performance, addressing conduct and performance issues, resolving complaints, arranging training, approving leave schedules, and applying EEO and security requirements.
Manage, direct, and execute Military Pay, Civilian Pay, Accounts Payable, and Travel Pay operations for USPFO customers.
Develop and implement policies, procedures, and Standard Operating Procedures for pay functions, and plan and implement training to address changing policies and procedures.
Resolve administrative and functional issues involving the branch’s responsibilities, the Defense Civilian Pay System (DCPS), and related accounting interfaces.
Ensure accurate processing of payroll, debts, and miscellaneous entitlements using quality assurance techniques, and help resolve complex pay-system and customer issues.
Analyze operations for effectiveness, policy compliance, transaction reliability, and supporting-documentation validity; identify trends and develop corrective actions to address deficiencies and discrepancies.
Oversee audits and operational reviews conducted by Internal Control and Quality Review units, advise senior leaders of findings and recommendations, and coordinate process improvements with other directorates.
Coordinate and participate in pay-policy and execution training for customers and staff; apply new methods and practices as appropriate.
Monitor organizational metrics and performance indicators, track customer satisfaction, and take action to improve customer service.
Participate in management planning and decision-making sessions, conferences, workshops, and meetings with pay personnel and Defense Agency representatives; report questions about unprecedented pay entitlements.
Perform other duties as assigned.