Supervisory Benefits Specialist Nf-05

United States Army Installation Management Command • Fort Sam Houston, TX

3d • Onsite

About The Position

The Supervisory Benefits Specialist serves as an Army benefits specialist supporting Department of War NAF Health Benefits and Life Insurance Group Plans. The position represents assigned benefit programs to eligible employees, participants, human resources offices, and Department of Army and Department of War personnel policy offices, and acts as a liaison between participants and insurers or third-party administrators. The specialist examines, adjudicates, and authorizes claims; interprets statutory, regulatory, and medical plan provisions; and determines eligibility for enrollment and benefits. The role drafts regulatory plan changes in coordination with AG-1 PPDD-NAF and Department of War NAF guidance, and manages assigned programs, including participant enrollment and termination and eligibility-data reconciliation in automated benefits systems. It ensures payment accountability and accurate electronic data among insurers, third-party administrators, and payroll systems; resolves enrollment and claims-processing discrepancies; and maintains coverage for eligible retirees, survivors, and terminated employees. The specialist represents Army NAF on the DOWHBP Joint Services Committee, monitors trends and costs, and recommends strategies and plan provisions to maintain benefit levels. Additional responsibilities include coordinating third-party administrator agreements, reconciling HMO participant data, generating monthly self-invoices, maintaining internal controls for accountability and plan solvency, and performing supervisory functions for assigned staff. The position also helps develop office administrative systems, participates in special projects, assists with other employee benefit programs, and performs related administrative functions, including benefits database maintenance. The duty station is Fort Sam Houston, Texas, and the employee is expected to reside within commuting distance. Situational telework may be available for weather-related emergencies, office closures, or other situations involving a compelling agency need.

Requirements

• At least one year of experience performing duties that provided the knowledge, skills, and abilities needed for the position.
• Experience coordinating employee benefit plans among third-party administrators, payroll interfaces, human resources offices, and customers.
• Experience interpreting plan documents and recommending benefit policy changes to higher-level entities.
• Demonstrated subject matter expertise in managing assigned benefit programs, such as medical/dental, flexible spending or savings accounts, life insurance, long-term care, or defined-benefit or defined-contribution retirement programs; expertise should include claims examination, adjudication, automation, and payroll accountability.
• Experience developing and delivering benefits presentations and employee benefits workshops.
• Demonstrated leadership and experience performing a full range of supervisory functions for assigned staff.
• Resume must be no longer than two pages, and qualifications must be clearly verifiable. Government positions must include pay plan, series, grade, dates of employment, and government agency or department.
• Meet qualification, eligibility, and background requirements; complete employment verification; and provide direct deposit information and a Social Security card upon appointment.

Nice To Haves

• At least three or more years of experience at the next lower level administering federal employee benefits programs is preferred.
• A valid passport may be required for overseas travel.

Responsibilities

• Represent assigned benefit programs to eligible employees, participants, human resources offices, and Department of Army and Department of War personnel policy offices.
• Liaise between plan participants and insurers or third-party administrators.
• Examine, adjudicate, and authorize claims under the plans.
• Apply and interpret statutory, regulatory, and medical plan provisions to determine enrollment and benefit eligibility.
• Draft regulatory plan changes in coordination with AG-1 PPDD-NAF and Department of War NAF guidance.
• Manage assigned programs, participant enrollment and termination, and eligibility-data reconciliation in automated benefits systems.
• Ensure payment accountability and accurate electronic data with insurers, third-party administrators, and payroll systems.
• Resolve enrollment and claims-processing discrepancies and ensure continued coverage for eligible retirees, survivors, and terminated employees.
• Represent Army NAF on the DOWHBP Joint Services Committee.
• Monitor trends and cost data and recommend strategies and plan provisions to maintain optimal benefit levels.
• Coordinate agreements with third-party administrators, reconcile HMO participant data, and generate monthly self-invoices.
• Maintain internal controls to ensure accountability and solvency of plan funds.
• Perform the full range of supervisory functions for assigned staff.
• Help develop office administrative systems to improve operations, internal controls, and customer service.
• Participate in special projects and assist with administration of other employee benefit programs.
• Perform associated administrative functions, including benefits database maintenance.

Benefits

• Professional development opportunities, including training, education, and certification programs.
• Access to some on-base facilities, including fitness centers and libraries.
• Eligible regular full-time and part-time employees may enroll in health and life insurance, participate in 401(k) and retirement plans, and receive paid personal time off and federal holidays.
• Some flexible employees may also be eligible for health insurance.
• Payment of permanent change of station costs may be authorized, subject to eligibility and a determination that the move is in the Government's interest.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed