Supervisor - Refresh Café

The Armour Group Limited•Bedford, NS

23h•Onsite

About The Position

Greenway Grill and Refresh Café are the heart of the Westway Campus, serving a vibrant community of professionals throughout the workday. From handcrafted coffee and grab-and-go favourites at Refresh Café to fresh daily specials and classic hot lunch offerings at Greenway Grill, our team delivers quality food, genuine hospitality, and a welcoming experience that keeps guests coming back. Under the direction of the Manager, Refresh Café is looking for a Supervisor who is accountable for the day-to-day operations of the Café including staffing, cost controls, staff training, budgeting, administration and active floor management during service.

Requirements

High attention to detail and cleanliness
Passionate about customer service
Ability to remain calm under pressure while working in a fast-paced environment
Ability to multi-task and maintain a level of professional urgency and momentum
Strong oral and written communication skills and ability to engage our guests

Nice To Haves

A valid Serve Right Certification is an asset
Experience in a similar environment an asset

Responsibilities

Supervising and training staff to ensure excellent customer service and product knowledge, as well as ensuring high standard of beverage preparation and presentation
Ensuring consistency and high quality of beverages and food products
Interacting with customers, addressing inquiries and handling any complaints
Monitoring stock levels and keeping waste levels to a minimum
Such other related duties and responsibilities as may be required from time to time