Café Supervisor

The Bartolotta Restaurants • Milwaukee, WI

5d • Onsite

About The Position

The Café Supervisor is responsible for the day-to-day operation of the grab and go café area. The supervisor is ideally someone who is passionate about food quality, sanitation, and customer service. In addition, this individual is someone who is a problem solver with a strong work ethic and an ability to work with minimal supervision. The Café Supervisor is also responsible for sales, financial management, guest satisfaction and general café oversight.

Requirements

• Highly organized and self-directed.
• Able to build relationships at all levels of the organization.
• Exceptional interpersonal, oral, presentation and written communication skills.
• Excellent project management skills.
• Ability to work in fast-paced, changing environment.
• Requires a minimum of one years’ experience in fast-casual dining concept.
• Familiar with cashier software.
• Regularly required to talk, use repetitive motion, type, and hear.
• Able to interact with staff and customers in an appropriate and professional manner.
• Frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms.
• Able to read and write clearly.
• Occasionally required to bend, kneel, crouch, climb stairs, and reach overhead.
• Able to lift up to 20 pounds at a time.
• Able to work days, weekends, and holidays.

Nice To Haves

• Preferred experience with food and beverage knowledge.

Responsibilities

• Manage daily operation of the café.
• Identify and communicate responsibilities with management ensuring objectives are met and guest service is achieved.
• Manage and respond effectively and accurately to guest complaints.
• Consistently review operations to identify any problems, concerns, and areas of improvement.
• Manage the café to meet or exceed standards in food quality, safety, and cleanliness.
• Manage food, beverage, and labor costs along with budgeting and P&L.
• Manage weekly inventory and ordering of all products.
• Create detailed reports on weekly, monthly, and annual sales revenues and expenses.
• All Other Duties as Assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed